Airport Chrysler Dodge Jeep RAM

I want to start by giving major credit to my salesman, Shawn Stuart. Shawn was phenomenal throughout the entire buying process—attentive, professional, respectful, and genuinely helpful. If this review we Shawn Stuart. Shawn was phenomenal throughout the entire buying process—attentive, professional, respectful, and genuinely helpful. If this review were solely based on working with Shawn, it would easily be 5 stars. Unfortunately, the rest of the experience at Airport Chrysler Dodge Jeep Ram left a terrible taste in my mouth. First, the dealership tacked on a ridiculous $1,700 "reconditioning fee." For that price, you expect a vehicle in pristine, showroom condition. Instead, I received a car that wasn't even completely clean. There were still kids' stickers stuck to the interior rear door panels, and the vehicle had numerous noticeable body dents. It begs the question: What was actually done for $1,700? Charging customers a steep reconditioning fee without delivering a reconditioned car is completely unacceptable. On top of that, the finance department charged an exorbitant, overpriced rate for GAP insurance, adding unnecessary markup to the total cost of the vehicle. To make matters worse, the post-sale communication and management support were nonexistent. I explicitly asked to speak with the Finance Manager regarding these charges and issues. Instead, I was brushed off and told the Sales Manager would call me back. Neither of them ever bothered to reach out. Once the paperwork was signed, leadership completely checked out. Shawn Stuart is a great sales agent and deserves recognition, but management and management's backend fees ruined what should have been a great purchase experience. Buyer beware—watch out for hidden/unjustified reconditioning fees, overpriced back-end products, and empty promises from management. More

It was a great experience the personal was great Juan Garcia treat us awesome. Smooth process Garcia treat us awesome. Smooth process More

After conformation from Amanda Rody BDC Specialist that the vehicle I was interested in was available I was contacted by Erik Fritz Internet Sales Director to set up a test drive after driving 40 minutes I the vehicle I was interested in was available I was contacted by Erik Fritz Internet Sales Director to set up a test drive after driving 40 minutes I arrived at the dealership just to find out the vehicle was sold the day before. Of course first words out of the sales manager mouth was sorry sometimes that happens then came the bait and switch “can we get you into something else” They are telling me their new computer system takes a day to update. Strongly recommend avoiding this dealership. More

I am pleased to submit this review as a repeat customer of this dealership, having purchased a vehicle from them on two occasions with utmost satisfaction both times. During my initial purchase, Pedro serv of this dealership, having purchased a vehicle from them on two occasions with utmost satisfaction both times. During my initial purchase, Pedro served as my sales representative and demonstrated exceptional professionalism, honesty, and dedication to ensuring my satisfaction. Consequently, I was delighted to learn that he would be handling my second purchase, and his courteous demeanor and expertise were evident throughout the process. Pedro ensured a seamless transaction, providing meticulous explanations of all details. His outstanding customer service warrants a perfect score, and I highly recommend him to prospective buyers of new or pre-owned vehicles. More

DO NOT BUY FROM THIS DEALERSHIP! They are complete scammers and insanely rude. Sold a car and withheld pertinent vehicle history information fraudulently then continued to deny know They are complete scammers and insanely rude. Sold a car and withheld pertinent vehicle history information fraudulently then continued to deny knowledge of their wrongs. Insisting that they were never asked about the vehicle history for the vehicle purchased and "they did nothing wrong or illegal." Their manager Erik was so rude and careless. Had zero desire to help that he only finally got on the phone with me (just to continue being rude) after being requested to do so repeatedly. WORST SALES AND CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH A DEALERSHIP!! More

This dealership knowingly sold us a used SUV without disclosing that it had been in four accidents. We only discovered this shocking information when we tried to trade the vehicle in, long after the sal disclosing that it had been in four accidents. We only discovered this shocking information when we tried to trade the vehicle in, long after the sale was complete. By then, the damage, financial and otherwise was already done. Failing to disclose an accident history this severe is not a small mistake. It is a blatant lack of integrity. A vehicle with four accidents is significantly devalued and raises serious concerns about safety and long-term reliability. The fact that this information was never shared tells us exactly how this dealership operates: say as little as possible, take the money, and let the customer suffer the consequences. We were effectively stuck with a vehicle we never would have agreed to buy had we been told the truth. That is not how honest businesses treat people; it’s how deceptive ones do. This experience has completely destroyed our trust. If you are considering buying from this dealership, do yourself a favor and walk away. Get everything in writing, run your own history report, or better yet, take your business somewhere that values honesty over a quick sale. More

I was looking for a 2026 Ram 1500 with the right options , pricing and colors and refused to settle. Once I found ACDJR, the team took care of me and I was able to lease the right truck at a good price. The , pricing and colors and refused to settle. Once I found ACDJR, the team took care of me and I was able to lease the right truck at a good price. The team is thorough and takes the time to make the customer feel welcomed and appreciated. Shawn the salesman, was very helpful and took his time with the delivery and vehicle features presentation. Thanks team! More

Honestly, the only reason why I keep coming back to this service center is because of service advisor Karibe! He is one of the only advisors that go above and beyond, makes sure the job gets done right, als service center is because of service advisor Karibe! He is one of the only advisors that go above and beyond, makes sure the job gets done right, also the only one I trust. He deserves to be recognized as the best employee here because truly he is, speaking from experience. 5 stars ONLY because of him. Thank you for all you do and putting up with my car problems and I know I can be a pain in the xxx about my jeep. I’ve been coming here for years and felt like I needed to leave a review today for all the hard work he does for this service department. (: More

Excellent ,Was a grate time , the splaind everything to me about my purchase car Ii recoment to every one to visit. Also have a real good sales person ( Carla) And thanks for everything me about my purchase car Ii recoment to every one to visit. Also have a real good sales person ( Carla) And thanks for everything More