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Adventure Subaru
Fayetteville, AR
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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358 Reviews of Adventure Subaru
November 17, 2018
12000 mile maintenance This was our 12000 mile care and our second time to come to Adventure. Our first trip was great. Our second was not. It took a lot longer and when the This was our 12000 mile care and our second time to come to Adventure. Our first trip was great. Our second was not. It took a lot longer and when the service guy came to let us know our car was ready, he said he didn't know where it was maybe in the car wash. I felt like we were turned loose to find it our self and then it was dirty and had grease spots on it, so it had not been to the car wash. More
by done12
Employees Worked With
Robert Driggers
November 10, 2018
Disappointed on Veterans Day Weekend I have to say that I was greatly disappointed last night by the service guys. I was coming back from A friends house when I noticed that my truck was I have to say that I was greatly disappointed last night by the service guys. I was coming back from A friends house when I noticed that my truck was driving funny. They live in a neighborhood right behind the dealership. So I pulled into dealership to see what was going on. I got out and seen that my rear drivers side tire was almost completely flat. I looked at the clock and it was 6:15pm. I noticed the lights were on in the rear bays. So I pulled up and asked one of the guys if they could put some air in my tire to see if it would hold enough for me to get back home in Rogers. Unfortunately it was loosing air as fast as they were putting it in. The guy said it was bad and asked if I had a spare. I told him I did. He said that was great and that I was welcome to back down to the flat area of the parking lot so I could change my tire. I looked at the empty bays and the 3-4 guys that were just standing there. The first guy had commented that he couldn’t wait till 7pm so he could go home. So I knew that they weren’t closed. No I don’t drive a Subaru. I drive a Ford pickup truck. Now I’m not one to ask for favors. I would have gladly paid to have them do it. This is where situational awareness kicks in. I’m standing there with a handicap placard in my windshield, my Air Force veterans ball-cap on and a hoodie that says Air Force DD-214 Alumni. My handicap placard is because I broke my back in April. So I really didn’t need to be crawling around under my truck trying to use that worthless little jacks that come with a vehicle and those crappy little tire irons. Then lifting the old tire into the truck bed and installing the spare. I’m definitely paying for it this morning. So kudos to you Adventure Subaru for making a handicap vet change his own tire in your back parking lot on Veteran’s Day weekend!!!! More
by Jason
Employees Worked With
Honestly don’t remember they guys names that were there, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
November 09, 2018
service i find the service excellent. timely, and very friendly. they keep you advised of status and any unexpected issues. waiting area is very nice, and co i find the service excellent. timely, and very friendly. they keep you advised of status and any unexpected issues. waiting area is very nice, and comfortable. More
by none
Employees Worked With
Clay Ledbetter, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
August 27, 2018
First time Subaru buyer I had been a proud Honda owner for a decade, but had decided I wanted to learn a little more about the Forrester as I had driven one in the past and e I had been a proud Honda owner for a decade, but had decided I wanted to learn a little more about the Forrester as I had driven one in the past and enjoyed it. Stephen, my sales person, was knowledgeable and friendly. He took the time to not just explain features, but to explain how the car worked. From sales to financing this was easily the best car buying experience that I have had. More
by jennlopez1982
Employees Worked With
Stephen Walker, Mike Murray
August 21, 2018
My frist Subaru experience "GREAT" Fast, friendly professional service. Always wear protective gear while working on my vehicle. I never make an appointment but get in quickly. They kee Fast, friendly professional service. Always wear protective gear while working on my vehicle. I never make an appointment but get in quickly. They keep me updated on my repair and I never have to wait long for the service. They are very helpful on any questions or concerns I have and if the service department can't answer them they get someone who can. I tell all my family and friends to check them out. More
by jean216
Employees Worked With
Deanne "Dee" Gardner, Rodger "Jojo" Cruz, Zsolt Gomory
August 20, 2018
Great car buying experience From first phone call, felt at ease. No pressure at all. New about every feature on the car. Trade in was effortless. Great salesperson. Will be happy From first phone call, felt at ease. No pressure at all. New about every feature on the car. Trade in was effortless. Great salesperson. Will be happy to reco More
by bcpilot1952
Employees Worked With
Richie Gray, Mike Murray
August 16, 2018
Excellent service Always friendly, professional and helpful. Clean service waiting room and free snack. Always keep you updated an your service. Never go anywhere else Always friendly, professional and helpful. Clean service waiting room and free snack. Always keep you updated an your service. Never go anywhere else with my Subaru More
by Fin5452
Employees Worked With
Justin Litterell
August 13, 2018
Pleasant Experience It is always a very pleasant experience to do business with Adventure Subaru from Sales to Service, If you get there before your service appointment, It is always a very pleasant experience to do business with Adventure Subaru from Sales to Service, If you get there before your service appointment, they get right to work and in most cases you are on your way in a shorter time than expected. More
by Guy44
Employees Worked With
T.G. MacEoghain-Capwell, C.E. Barnett, Shannon Boyett, Clay Ledbetter, Jacob Wheeler, Justin Litterell, Robert Driggers, Joshua Bostick
August 09, 2018
Oil change We took our Outback in for a service. We got there early and expected to wait until our appointment time but they took our vehicle right in did the s We took our Outback in for a service. We got there early and expected to wait until our appointment time but they took our vehicle right in did the service and washed our car. We were on our way home. Everyone is very friendly and helpful. They explain things in terms I can understand. Explained service ticket, ask if we had questions, answered them and we were on our way. More
by P Cowser
Employees Worked With
Joshua Bostick
July 09, 2018
The Best, as Always! The folks at Adventure Subaru are top notch, I can't say enough good things about them! They made the experience as smooth as quick as possible. The folks at Adventure Subaru are top notch, I can't say enough good things about them! They made the experience as smooth as quick as possible. More
by SubaruFan
Employees Worked With
C.E. Barnett, Cayla Quigley
