Advantage Toyota Valley Stream - Service Center

A nightmare experience with Andy Zolinger and this Toyota Service department. Greed, Shobby lousy work and bad customer service with overcharging are the pillars of this service department. They took more th Service department. Greed, Shobby lousy work and bad customer service with overcharging are the pillars of this service department. They took more than 9 months to diagnose and fix the high side line of my 4R and have me running up and down without providing a service loaner. Then they put in a defective hose. The quality of the work was poor. I worked for Subaru for I know the business. I talked with two other Toyota dealers and they told me that Andy is not doing the correct diagnostic test. Andy only want to write up orders and don’t care about a customer who services two cars there. They kept my car for three days and when I called to inquire the telephone reps hang up on me . The AC broke on me with my family on a hot day.. I had to pay $200 to evac and recharge because they didn’t do a good quality jobthe first time . Andy charged me over $1600 , very expensive for one AC Fix with with several days going back and forth. Then they scratch my car on the lot . Highly incov More

Service advisor Travis Cobbs delivered par excellent customer service; Provided a clear explanation every time. customer service; Provided a clear explanation every time. More

service was very thorough everybody knowledgeable only thing was the hours were short as far as closing till 4pm there are cases were customers cannot always get back to pick uo car by closing overall thing was the hours were short as far as closing till 4pm there are cases were customers cannot always get back to pick uo car by closing overall very pleased with service More

I had a good experience at the dealership. I was very satisfied with the service I was very satisfied with the service More

Treated Professionally and respectfully no one leaves you alone you are well taken care of alone you are well taken care of More

Celine makes the Service Department a 5 star. She is extremely knowledgeable and very pleasant to work with. She is extremely knowledgeable and very pleasant to work with. More

Good lounge for waiting while your car is getting fixed. Service was fast. Didn’t have to Wait longer Service was fast. Didn’t have to Wait longer More

Never come back. The service is very expensive. They didn't even put windshield washer fluid on it. And they left my car full of grease on the outside. The service is very expensive. They didn't even put windshield washer fluid on it. And they left my car full of grease on the outside. More

Travis was extremely professional and helpful. Gave me all the necessary information and my car was ready in a very prompt manner Gave me all the necessary information and my car was ready in a very prompt manner More

Had a great service experience on last appointment with Andy. Everyone is friendly and helpful. Andy. Everyone is friendly and helpful. More