Advantage Toyota Valley Stream - Service Center

James Dussap took care of me when I needed to bring my car in. He left me a message when the car was ready, but I didn't realize it was just before closing time for the service department. I hopped on the car in. He left me a message when the car was ready, but I didn't realize it was just before closing time for the service department. I hopped on the next train but by the time I got there, everyone was gone and the lights were off. Luckily for me, James was still there! He got my paperwork and literally searched all around the lot to find my car so I was able to go home with it. Much appreciated, James!!! My only complaint is regarding the unavailability of the shuttle car service that is supposedly available in the morning. Nothing was offered when I dropped the car off and even though I asked about it, I never received a call saying it's available. You either offer the service or you don't, and if you do, there has to be a better way to stay in communication with the driver. More

Very good customer service, Mr. Akin has been taking care of my vehicle without any problem Akin has been taking care of my vehicle without any problem More

You feel very relaxed knowing that your car is taken care of the way you want it done.My adviser Celine was very professional and courteous and took care of everything I asked of her of the way you want it done.My adviser Celine was very professional and courteous and took care of everything I asked of her More

My brand new car had a light that wasn’t working. They order and fixed it right away. Fast friendly service as always. They order and fixed it right away. Fast friendly service as always. More

Great and fast service. Very respectful staff. Clean surroundings. Overall, it was a great experience. Very respectful staff. Clean surroundings. Overall, it was a great experience. More

Took my vehicle for ANOTHER check engine light to get diagnosed and repaired. Problem was identified and repaired the same day and vehicle seems to be driving well. I am very satisfied with the service a diagnosed and repaired. Problem was identified and repaired the same day and vehicle seems to be driving well. I am very satisfied with the service and the courtesy. More

Margie is the Best! !! Knowledgeable, Pleasant and Kind!!! I’ll be back in 3 months. !! Knowledgeable, Pleasant and Kind!!! I’ll be back in 3 months. More

Ok can comeback again to find what i miss on my last visite last time I was there.. visite last time I was there.. More

Staff were efficient and available to explain services required. Yes, I will recommend this location. required. Yes, I will recommend this location. More

I don’t review because it’s an exercise in futility. Nothing ever comes from these reviews and nothing gets fixed. Nothing ever comes from these reviews and nothing gets fixed. More