Advantage Toyota Valley Stream - Service Center

When I went to pickup my vehicle I found service representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. More

William & the service tech who solved my problem were both great. Thanks so much to both of you both great. Thanks so much to both of you More

Very unprofessional waited almost 3 hours and car keys were nowhere to be found to start maintenance were nowhere to be found to start maintenance More

Celine is very courteous and professional. She assisted me through whole process of checking in and completion while I waited for my vehicle. Thank you Celine. Great job! She assisted me through whole process of checking in and completion while I waited for my vehicle. Thank you Celine. Great job! More

No customer pickup for return trip. Lack of customer courtesy and assistance towards their concerns and did not go above and beyond to assist customer to resolve their concerns. Lack of customer courtesy and assistance towards their concerns and did not go above and beyond to assist customer to resolve their concerns. More

Am very happy with my advisor Travis. He is very patient and willing to help. He is very patient and willing to help. More

HORRIBLE! FIVE HOURS OF WAITING FOR A MAINTENANCE APPOINTMENT. WALKED IN AT 8AM WALKED OUT AT 1:15 - HORRIBLE EXPERIENCE! CHECK OUT STAFF WERE RUDE AND O FIVE HOURS OF WAITING FOR A MAINTENANCE APPOINTMENT. WALKED IN AT 8AM WALKED OUT AT 1:15 - HORRIBLE EXPERIENCE! CHECK OUT STAFF WERE RUDE AND ON HER PERSONAL CELL PHONE THE ENTIRE TIME. More

James Dussap was extremely helpful, he estimated my wait time for the service of my car and exact. The staff at Advantage Toyota is professional from beginning to end. I love going there. time for the service of my car and exact. The staff at Advantage Toyota is professional from beginning to end. I love going there. More

Last Saturday, March 8, 2025, I brought my 2024 Grand Highlander in for its annual safety/emission inspection at Advantage Toyota Service Center, located at 400 W Sunrise Highway, Valley Stream, NY 11581 Highlander in for its annual safety/emission inspection at Advantage Toyota Service Center, located at 400 W Sunrise Highway, Valley Stream, NY 11581, for the first time. From the moment I arrived, the service manager/advisor, Mr. Andy Zollinger (Andy), greeted me warmly and promptly attended to my needs. His attention to detail and commitment to customer satisfaction were evident from the start. The atmosphere was professional and exuded expertise. Additionally, I asked Andy to check for a potential factory defect with the front lower bumper strip, and he followed up with an answer before leaving. Overall, I had a very positive experience with Andy, and I look forward to continuing to entrust my car’s maintenance needs to his capable hands for the next 20,000 miles of service and beyond. Keep up the outstanding work! Sincerely, J DeCosta More

Advantage is a good Dealership. I like the way they do business. I am satisfied. I like the way they do business. I am satisfied. More