Advantage Toyota Valley Stream - Service Center

My car was there for three days and all they were able to do was change the battery. Granted it’s a adapted mini van but the battery change could have taken place In the drive way. I was upset at the initia do was change the battery. Granted it’s a adapted mini van but the battery change could have taken place In the drive way. I was upset at the initial handling especially since the car broke down two times before it was towed. It’s a 2023. More

I brought my car in for routine servicing and a brake job. Andy Zollinger, my Service Advisor handled my appointment well. Andy is honest and doesn’t try to sell you unnecessary repairs. He keeps you app job. Andy Zollinger, my Service Advisor handled my appointment well. Andy is honest and doesn’t try to sell you unnecessary repairs. He keeps you apprised of future issues that might crop up on your future visits and while you are at the Dealership he lets you know how long the repairs will take and the price. Andy is the main reason that I continue to purchase my cars from this Dealership (now on my 4th car from Advantage) and have my cars serviced there, even though there are other Toyota Dealerships closer to my home and business. More

This very good service I’m so satisfying excellent service I’m so happy with this service service I’m so happy with this service More

The service was great, and wait time was very good U enjoyed the experience and service. enjoyed the experience and service. More

Both of my service technicians were very Friendly understanding and professional in every regard I was very impressed and glad I went to advantage Toyota .I am looking forward to my next visit and ho understanding and professional in every regard I was very impressed and glad I went to advantage Toyota .I am looking forward to my next visit and hope I have the Same pleasure I had on my first visit More

Everything went well. Travis even came outside to insure my Right Track deviice was reinserted correctly in the port. Travis even came outside to insure my Right Track deviice was reinserted correctly in the port. More

Always courteous and on time. They are very helpful and keeps you updated and informed as you wait. Refreshments are available as you wait. They are very helpful and keeps you updated and informed as you wait. Refreshments are available as you wait. More

The dealership is always clean, the staff are professional and courteous. The issue I had was that they stated my battery had corrosion and needed cleaning. Then few days later, my car stopped st professional and courteous. The issue I had was that they stated my battery had corrosion and needed cleaning. Then few days later, my car stopped starting. I returned to the dealership & was told I need a new battery. Why would they complete a “service” and clean a dead battery? Which came at an additional cost to me at $100+. I felt swindled. I had to return for them to run a “diagnostic at $180” for them to determine that my battery was no good. And charge me an additional $282 for the cost of a new battery. Would you feel swindled? More

James, my service dealer, was amazing! He explained everything so well, updated me on progress, informed me of issues with the car, and made good suggestions. Excellent customer service! He explained everything so well, updated me on progress, informed me of issues with the car, and made good suggestions. Excellent customer service! More

My car sat here for 4 days for a tire change when it didnt need to. Service agent was not helpful at all and offered no resolution. I had to get the manager involved (Xavier) and he handled it super pro didnt need to. Service agent was not helpful at all and offered no resolution. I had to get the manager involved (Xavier) and he handled it super professionally and got me out of there on the same day. More