Advantage Toyota Valley Stream - Service Center

The service was quick and good. Only waited for one hour. My car is running great! Everyone was pleasant. Only waited for one hour. My car is running great! Everyone was pleasant. More

Advised me to change my cylinder for engine check lights on, replaced the cylinder 5, went to pick up the car still engine light was on. Toke back the car the car telling me I need to replace the whole engi on, replaced the cylinder 5, went to pick up the car still engine light was on. Toke back the car the car telling me I need to replace the whole engine. More

Everything was great except for the broken coffee machine in the waiting area and I was looking forward to a nice cup of coffee. in the waiting area and I was looking forward to a nice cup of coffee. More

Overall, good experience. The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service wa The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service was done, they couldnt find my Key for some reason. Not the biggest issue in the world. Something easy to work on for that to not happen again. More

Extremely professional. Kept me informed of all updates and handled the matter quickly as possible. Kept me informed of all updates and handled the matter quickly as possible. More

clean, courteous fast service explained completely kept me informed of the time needed helped very quickly me informed of the time needed helped very quickly More

The staff members are both friendly and knowledgeable. Would definitely recommend to others. Thank you Would definitely recommend to others. Thank you More

Service was an unpleasant experience. The attendants were very slow in getting the vehicle in the shop. For just an oil change it took 3 hours with an appointment. After I was told the ve The attendants were very slow in getting the vehicle in the shop. For just an oil change it took 3 hours with an appointment. After I was told the vehicle was completed. It took the attendant about 15 min to find my vehicle which the tenichian still had in the stall after completion. I didn't see an oil change sticker affix to the vehicle to show an oil change. Will not return to this deslership again. More

It was in timely manner. Celine was polite and professional. Waiting area was clean and comfortable. Celine was polite and professional. Waiting area was clean and comfortable. More

My car was there for three days and all they were able to do was change the battery. Granted it’s a adapted mini van but the battery change could have taken place In the drive way. I was upset at the initia do was change the battery. Granted it’s a adapted mini van but the battery change could have taken place In the drive way. I was upset at the initial handling especially since the car broke down two times before it was towed. It’s a 2023. More