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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

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March 31, 2025

Travis, Andy and the whole crew were excellent. They were able to get me in last minute on Saturday for a tire replacement, and saved our weekend. Thanks! More

by Richard A. Benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

I'm very pleased with my appointment and service at Advantage Toyota. Work was completed early. More

by tonyochung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanver Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Advantage Toyota Valley Stream responded

Thank you, we're delighted to hear that you were pleased with your appointment and that our team was able to complete the work ahead of schedule. Your satisfaction is important to us, and we appreciate your kind words.

March 30, 2025

I am very disappointed with the service I received. From 7:00am until after 4pm More

by KARENLYKEN809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Mar 31, 2025 -

Advantage Toyota Valley Stream responded

We're sorry if you're not happy with the duration of your last service. We hope to earn back your trust next time, thank you for the feedback. We take all comments seriously and will address this with the team.

March 28, 2025

Dealership has been working with me to solve an issue on the day I picked up my Corolla cross. Management has been really great especially Ross F and Xavier. More

by alicealioop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Advantage Toyota Valley Stream responded

Thank you for rating Advantage Toyota. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience.

March 27, 2025

Loved that my appointment was really on time and also completed early for the first time as in the past More

by elainenez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us. It's wonderful to know that we could provide you with a positive experience.

March 25, 2025

I’m very pleased with the service at Advantage Toyota. The service and price quoted was great. Thank You Advantage!! More

by willie c HARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Advantage Toyota Valley Stream responded

Thanks very much, Willie! We're happy to serve you!

March 24, 2025

Poor customer service, advisor wasn’t very helpful with my issue and talked over me. More

by jmatthews0574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Mar 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us. We value your input and appreciate the opportunity to address your concerns. Please reach out to wecare@aagny.net to discuss this matter further.

March 23, 2025

Excellent service again from Margie knows what you want as customer knows what you expect and knows how to make sure you are please she is pleasant and forth coming No ifs ands or buts she is the BEST More

by Kishor Persad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

This time I had the worst experience ever. I was told on the phone, That there is no extra charge for tire rotation. It’s done free of charge with the oil change. On the day of my appointmen More

by wassim_yacoub
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
James
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

We are concerned that we didn't meet your expectations. Please reach out to us at wecare@aagny.net when you have the chance. Take care.

March 22, 2025

Lied to me about the price of battery installation and lied anout tbe warranty on the battery which basically made my decision to have them install the battery. Typical dealer xx More

by THESPY661122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

We are sorry to hear about this. Please reach out to us at (516) 837-1700 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

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