Advantage Toyota Valley Stream - Service Center

Brought the car in with an issue and they did absolutely nothing to resolve my issue nor did they create a plan to resolve it. Unbearable smell of burning in the vehicle. nothing to resolve my issue nor did they create a plan to resolve it. Unbearable smell of burning in the vehicle. More

Great service department, great service advisor, great service on my Toyota 4 Runner all the time. service on my Toyota 4 Runner all the time. More

As usual , drop off the car , get a call explaining what ,or if anything is needed. Cost and time it will be ready , good job well done . No surprises . ,or if anything is needed. Cost and time it will be ready , good job well done . No surprises . More

Veryprofessional and respectuous staff, good level technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. More

Service was great, minimal wait time, knowledgeable Representative, comfortable waiting area, couldn’t ask for anything more Representative, comfortable waiting area, couldn’t ask for anything more More

This dealership experience was beyond terrible! Andy, the so-called "Service Manager," proved to be the most deceitful person I've ever encountered. After dropping off my car on Tuesday, it wasn't Andy, the so-called "Service Manager," proved to be the most deceitful person I've ever encountered. After dropping off my car on Tuesday, it wasn't returned to me until eight days later, with no updates whatsoever during that time. Whenever I tried to contact them for information, I was either put on hold indefinitely or Andy disconnected the call. Despite his claims that the technicians were diligently working on my car, I found it parked in the same spot every time I checked. When I finally got my car back, Andy had the audacity to quote me $13,000 for repairs, suggesting I should just buy a new car instead. He even questioned why I wouldn't let my insurance cover the cost, knowing it would raise my premiums. Then, when I asked about trading in my car, they offered a mere $15,000, despite its actual value being $27,000 according to Kelley Blue Book and other sources. This experience left me feeling disrespected and utterly disgusted. I will never do business with them again, and I sincerely hope Andy faces the consequences for his actions. This incident not only cost me financially but also caused me to miss eight days of work, as this is my primary work vehicle. Thank you for showing me exactly why I will never return to your dealership. More

Akin is great as per usual, will continue to visit. Thank you for your professionalism Thank you for your professionalism More

The service was excellent. The manager was personable. Mr Z was the best. I will definitely refer my friends and family to your establishment. The manager was personable. Mr Z was the best. I will definitely refer my friends and family to your establishment. More

Excellent service! ! I will be back again, hopefully Akin will be there to provide great customer service again. ! I will be back again, hopefully Akin will be there to provide great customer service again. More

The team at advantage toyota valley stream always take care of every need on service days. Thank you. care of every need on service days. Thank you. More