Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,007 Reviews of Advantage Toyota Valley Stream - Service Center
When I arrived, I was greeted by the assistant who promptly directed me to Akin. He answered all of my questions and assured me that the vehicle would be completed in a timely fashion. Indeed, it was promptly directed me to Akin. He answered all of my questions and assured me that the vehicle would be completed in a timely fashion. Indeed, it was completed before the anticipated time. More
It is falsely stated that tire rotation was performed even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. More
hello, I complained about noise and hum during 40-50 miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee that it could be a wheel bearing, but unfortunately my appeal remained without attention More
Mr. Andy, Manager, Service Dept was very helpful as always. Service was done on time and staff were very courteous. always. Service was done on time and staff were very courteous. More
Everybody is nice and very friendly, always willing to help and get right to the point of the problem help and get right to the point of the problem More
I am always pleased when I come to this dealership for servicing. The staff is very helpful. servicing. The staff is very helpful. More
I was Charged $150 for labor + Oil change for to basically do just an oil change no tire rotation And they didn’t top off the fluids. I called about it. The answering service had Andy returned my c basically do just an oil change no tire rotation And they didn’t top off the fluids. I called about it. The answering service had Andy returned my call The following day.. when I spoke to Andy. He had mentioned that the manager Xavier was on vacation & he would return my call the following week when he comes back from vacation that was two weeks ago. And I still didn’t get a phone call. This is not the first time this has happened, but this is the first time I’m complaining about it. I have been taking my car here for years now and the last two times it’s horrible. The service is downhill! More
After the service the computer was not reset, still showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed More
Excellent service all the employees were very helpful I will recommend to my friends to buy Toyota will recommend to my friends to buy Toyota More
Very Friendly and fast car service was completed I just under two hours. Completely satisfied under two hours. Completely satisfied More