Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,007 Reviews of Advantage Toyota Valley Stream - Service Center
The car was kept for more than a week but still was not ready, there was 4x4 part which got replaced under warranty but the car was not tested for 10 hrs as per the Toyota protocol. Mechanic misplaced my w ready, there was 4x4 part which got replaced under warranty but the car was not tested for 10 hrs as per the Toyota protocol. Mechanic misplaced my wheel lock key and despite several calls there is no help so am stuck. Ridiculous behavior. More
Akin and his team were super professional and completed the work in an expected time and pace. the work in an expected time and pace. More
Celine is awesome. Great to always work with her and have my car serviced with her help Great to always work with her and have my car serviced with her help More
Everyone at the dealership was kind and considerate at the dealership. I have no complaints. the dealership. I have no complaints. More
My day at Advantage Toyota was very good. Everything went well with the service and I was very pleased with staff and payment. Great job!! Everything went well with the service and I was very pleased with staff and payment. Great job!! More
The service was good and efficient. The Car was delivered at the approximate calculated time . The Car was delivered at the approximate calculated time . More
Large dealership, excellent location, very clean, not waiting on busy roadway, quick to be seen. waiting on busy roadway, quick to be seen. More
Service was fine. However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general ser However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general service. Air conditioner started acting up subsequently for no apparent reason. On 6-25-24 Air conditioner was recharged taking care of the problem. Mr. Baumgardner was very professional and explained all options. More
Horrible service long wait time, I went there for oil change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my v change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my vehicle is a brand new vehicle hardly driven only when I go on family trips. I have two other vehicles for daily use. He never put my vehicle on the wheel balancing system to determine if it out of line. After one hour on the waiting room he call me and said my air filter and cabin filter needs to change I told him I am here only for the oil change. He was ok I relay it. After 4 hours waiting I went an ask how long more do I have to wait. He was sitting in his office with the paperwork’s on his desk. When I received my vehicle my gloves compartment was hanging on one side other end was loose. Why when I had complementary service they did not request for these things to change or fix why on when my complementary service end? Totally see they trying to rip people off on spending money money on this that does not need to change. When I got home I look at the air filter they both are in good condition. Like I said I hardly use this car. I have two other vehicles for daily use. Total rip off poor service More