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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
2,999 Reviews

2,999 Reviews of Advantage Toyota Valley Stream - Service Center

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January 06, 2015

love going to this dealership Best toyota dealership in Nassau County Travis Faulkner in service department THANK YOU for my last service I love going to dealership the waiting tim More

by badge5002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 29, 2014

Employee crashed my car cough on my dash cam. Advantage Toyota employee crashed my car during my first oil change cough on my car dash camera(rear), you can hear the crashing and yelling on youtub More

by 2015siennase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Cardona
December 23, 2014

Professional staffing results in positive outcomes I've been a loyal patron of the service dept. for several years. You pay more for labor but whatever the problem. The staff is clear about solutions. More

by GoBrooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jemell Braithwaite
Dec 23, 2014 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, GoBrooklyn! We're so happy that you perceived your Service Consultant, Jemell, to be "efficient, experienced, courteous, knowledgeable and professional," and that you'd recommend our dealership to others. Heads up: Beginning early next month (January 2015), our Service Department will be open on Sundays! Stay tuned for an official announcement... Thanks again, -Marty from Advantage Toyota Scion

December 22, 2014

first service went for my first service MR FARZANAH RESALLY was very friendly, love his positive attitude , I didn't had to wait long will definitely recommend More

by nicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farzanah Resally
Dec 30, 2014 -

Advantage Toyota Valley Stream responded

Thanks for sharing your Service Department experience with us, Nicky. Indeed, there's no substitute for a positive attitude... and it's catchy! I'm glad Farzanah and our dealership left such a wonderful impression on you. Heads up: Beginning January 2015, our Service Department will be open on Sundays! Stay tuned for an official announcement... Thanks again, -Marty from Advantage Toyota Scion

December 20, 2014

Excellent Very friendly , courteous professional and timely service . It was a very pleasant encounter.i would certainly recommend this dealership to friends an More

by Psmith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claritza Munoz Cas
Dec 30, 2014 -

Advantage Toyota Valley Stream responded

We're so glad you had a "very pleasant encounter" and our dealership, and we're doubly glad that you took the time to share your experience with us, P. Smith. "Very friendly, courteous, professional, and timely service" says it all. Thanks for offering to recommend our dealership to your family and friends. :-} Have a fantastic 2015 filled with many happy travels! -Marty from Advantage Toyota Scion

December 13, 2014

Went for my second service Amazing people with great attitudes and awesome service. Very helpful as well. They even offered me a complimentary manicure while I waited for my car More

by ZSAHADAT
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Cardona
Jan 04, 2015 -

Advantage Toyota Valley Stream responded

Your review is as amazing as Julian and co. at our dealership, Zsahadat! Thank you for taking the time to put your thoughts to the keyboard... I hope you let your nail polish dry before you wrote your review! :-} All the best in 2015 and beyond, -Marty from Advantage Toyota Scion

December 09, 2014

Service Recently bought my Rav 4 in for a vehicle inspection, Julian Cardona was the Service Consultant. He was polite, friendly, and helpful when I asked a f More

by Kcarbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Cardona
December 09, 2014

Excellent Sevice that you don't normally find I purchased a Toyota Sienna about a year ago and had a really good overall experience. The process was quick and the salesman was very helpful. There More

by sunil_s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Cardona
Jan 04, 2015 -

Advantage Toyota Valley Stream responded

Sunil S., Thanks not only for your understanding that sometimes "stuff happens," but for your working with Jay to straighten out your alarm issue quickly, and for your stellar review and offer to recommend our dealership. You rock! All the best in 2015 and beyond, -Marty from Advantage Toyota Scion

December 08, 2014

Striving for Perfection & Attaining Excellent Client Support I have been a loyal Advantage Toyota Client for many years. I have recommended them to my family and friend who have also purchased and service their More

by RABART54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Standard maintenance I was very pleased with my experience. Initially, I thought that my car was still within it's Toyota care timeframe as it was purchased as new in Dece More

by alli5921
Price
Recommend Dealer
Yes
Employees Worked With
Jemell Braithwaite
Nov 18, 2014 -

Advantage Toyota Valley Stream responded

Thank you your review, alli5921 (are there really 5920 alli's before you?). I very much appreciate your positive attitude, and am so glad that you feel you received good customer service from Service Consultant Jemell and our dealership. While Toyota's policy is to provide ToyotaCare on new vehicle purchases and leases for up to two years or 25,000 miles (whichever comes first), the time/number of miles is, indeed, based on when the vehicle was first placed in service... in your case, when the vehicle first became used as a demo. I doubly thank you for taking the time to provide a review; as a result of your comments, going forward we'll make extra certain that every salesperson explains the above policy to all customers who purchase demo vehicles. May you enjoy many miles of smiles while using your car! Happy travels... -Marty from Advantage Toyota Scion

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