Advantage Toyota Valley Stream - Service Center

Wonderful dealership Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the servi Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the service area was well organized and efficient More

Service Visited the service department for my first service. Found the personnel friendly, knowledgeable and well organized. The visit and wait time was ver Visited the service department for my first service. Found the personnel friendly, knowledgeable and well organized. The visit and wait time was very quick and got my free car wash as well. More

Excellent service Service was very good and Jeffrey explains every single details. The wait time wasn't as long as I was expected. And he gave me a voucher to wash my c Service was very good and Jeffrey explains every single details. The wait time wasn't as long as I was expected. And he gave me a voucher to wash my car. Good job Jeff. More

Clear, precise,and friendly. From start to finish all was great! Comfortable atmosphere. Staff was courteous and friendly. Wait time wasn't bad at all. Coffee provided was nice. From start to finish all was great! Comfortable atmosphere. Staff was courteous and friendly. Wait time wasn't bad at all. Coffee provided was nice. More

Good service people, lousey sales staff My Camry was leased from Sunrise Toyota, because the sales people at Advantage were far from professional, and antagonized this 3 lease customer. Your My Camry was leased from Sunrise Toyota, because the sales people at Advantage were far from professional, and antagonized this 3 lease customer. Your Service Department is great, but your sales department is awful. This was the first time a Salesperson ever hung up on me, and the last time Advantage will get that opportunity. More

KEVIN WAS VERY HELPFUL KEVIN BAKER WAS A VERY HELPFUL SALES PERSON AND I HOPE EVERY TIME I COME IN HE WILL BE THE PERSON TO HELP ME.THANKS KEVIN BAKER WAS A VERY HELPFUL SALES PERSON AND I HOPE EVERY TIME I COME IN HE WILL BE THE PERSON TO HELP ME.THANKS More

Car sevice Did the job in a timely fashion and I was literally in and out. Strived to please and was very professional. The sales representative kept updating me Did the job in a timely fashion and I was literally in and out. Strived to please and was very professional. The sales representative kept updating me about the progress of my car and was pleasant to communicate with. More

I was provided excellent service. I brought my highlander from Advantage Toyota and have service it there for more than 5 years. I have always felt comfortable with the all the employ I brought my highlander from Advantage Toyota and have service it there for more than 5 years. I have always felt comfortable with the all the employees. I work with Andy in service several time and have has always upfront and timely with his recommendation concerning my vehicle. More

Oil change Oil spilled on engine cover / oil fill spout. Excess oil dripped from oil filter or somewhere in engine compartment on my home driveway. Staining th Oil spilled on engine cover / oil fill spout. Excess oil dripped from oil filter or somewhere in engine compartment on my home driveway. Staining the brick paver in the driveway. Overall, messy oil change job. I was not happy. Better care should have been taken to ensure there was no excess oil in and under vehicle. It was clean when brought in and should have been returned the same way before leaving the service department. I should not have to get under my car to clean excess oil after service. Also grease smudges on driver side floor mat. I expect this from my local gas station, not a Toyota dealership I would expect a response to my comments. However I have given a excellent rating More

Maintenance and Inspection 2016 Rav4 Jeff took care of a couple of issues , including tire defect and air filter concerns. The appointment on Saturday was very busy in the Dealership, bu Jeff took care of a couple of issues , including tire defect and air filter concerns. The appointment on Saturday was very busy in the Dealership, but Jeff kept on top of calling me and updating when to pick it up. Right on Time. Brakes: Jeff already has me on the calendar for my brakes and gave me a competitive rate and explained the work to be done Thank you Ed Bart Lauralee Uberroth More