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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
2,922 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,922 Reviews of Advantage Toyota Valley Stream - Service Center
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September 07, 2017
Convenient, friendly and professional Toyota Advantage was easy to get to. The staff was friendly and helpful. The Customer Lounge was large, comfortable and had complimentary coffee servi Toyota Advantage was easy to get to. The staff was friendly and helpful. The Customer Lounge was large, comfortable and had complimentary coffee service. The work was completed in a speedy and professional manner. More
by Bern
Employees Worked With
Jeff Merlo
September 07, 2017
Worth The Drive Courteous, prompt, efficient, helpful describes my service experience at Advantage Toyota. Kevin was an excellent. customer service representative for Courteous, prompt, efficient, helpful describes my service experience at Advantage Toyota. Kevin was an excellent. customer service representative for the company. I hope to deal with him in the future. More
by JimneyCricket
Employees Worked With
Kevin T. Baker
September 07, 2017
My experience is always positive at Advantage As always, your team treated me with outmost respect and professionalism, everyone is cordial, welcoming and knowledgeable of their tasks. My experien As always, your team treated me with outmost respect and professionalism, everyone is cordial, welcoming and knowledgeable of their tasks. My experience is always positive at Advantage Toyota. Thank you More
by Maggy71
Employees Worked With
Billy Singh
September 07, 2017
Great workshop service with bad shuttle arrangement Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer h Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer home within certain distance. In your case even a simple shuttle arrangement is not working and that damages the great service that your workshop team provide. More
by Great but certain things need to improve
Employees Worked With
June 09, 2017
Customer Service MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales dep MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales department in a most satisfactory manner. More
by Avrohom Horovitz
Employees Worked With
Marty Goldberg
June 07, 2017
Exactly as estimated I had very good experience doing my first oil change and inspection with them. It took exactly as long a they said it would. They also honored the war I had very good experience doing my first oil change and inspection with them. It took exactly as long a they said it would. They also honored the warranty without any problems. More
by Shlomo
Employees Worked With
Steve Kirtman, Angel Fernandez
May 25, 2017
Rudeness is not good business practice. ZERO STARS It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ that I wish I never agreed to, because they caused another $1600 worth of repairs. Of course, they aren't taking responsibility for it, but it's related to the original "repair" work. Their phones never work. Although, I've seen Andy drop customer calls into his already-full voicemail. I ONLY get a call back if I call Toyota corporate, and even they tell me it's up to the independently owned dealer to fix a problem they caused. It's been 2 weeks and no response other than "we'll fix it... For $1600". Rude, dismissive, fleecing tricksters. More
by DISAdvantage
April 25, 2017
Responsive, honored warranty The service adviser provided very attentive service. The service experience from start to finish was quick and efficient. He updated me several times The service adviser provided very attentive service. The service experience from start to finish was quick and efficient. He updated me several times throughout the process. More
by Yarisowner
Employees Worked With
Randal
April 10, 2017
Service Dept not helpful We bought a 2017 RAV 4 Limited in Jan 2017. We installed the remote starter and that did not seem to work if you were more than 15ft away. So we took We bought a 2017 RAV 4 Limited in Jan 2017. We installed the remote starter and that did not seem to work if you were more than 15ft away. So we took it to the dealership and asked them to look into it. The service agent advised us that it needs the signal extender and that he would call us as soon as the part was delivered. It has been 3 weeks since we went to the dealership. We must have called at least 10 times and every time we get the same answer that "the part has not arrived." It seems like we are on our own after buying the car from ADVANTAGE TOYOTA IN VALLEY STREAM. They are not willing to help us at all and giving us a run around. Additionally the service agents are all VERY RUDE. I WILL NEVER EVER BUY A CAR FROM THIS DEALERSHIP!!! More
by Lukmanji
Employees Worked With
Stephen Petrowski, Steve Kirtman
March 15, 2017
Great service Professional and friendly. Can't beat the free 2 year Toyota maintenance. Did it on time, and Timothy called me back promptly when it was ready. Professional and friendly. Can't beat the free 2 year Toyota maintenance. Did it on time, and Timothy called me back promptly when it was ready. More
by Steve
Employees Worked With
Marty Goldberg
