Advantage Toyota Valley Stream - Service Center

A Pleasent Expeience My experience started with a Question at the parts counter which was answered professionally and courteously leading me schedule and have some work d My experience started with a Question at the parts counter which was answered professionally and courteously leading me schedule and have some work done to my New Tacoma Price was reasonable, work was performed professionally and completed ahead of estimated time Overall a Great Experience More

Everything was great, the car was done in a timely fashion. They were very good, the service representative was knowledgeable and friendly. I got my car back in a timely manner. I will definitely bring my car They were very good, the service representative was knowledgeable and friendly. I got my car back in a timely manner. I will definitely bring my car back for future service. More

Good service. Timely completion of work done. Arrived a little early for appointment but was taken right away. Tracy asked what service my car required and suggested another service as well. I ne Arrived a little early for appointment but was taken right away. Tracy asked what service my car required and suggested another service as well. I needed an inspection, oil change and tire rotation. Car also received winterizing. Total time approximately 2 hours. More

Better than anticipated Wayne Weinstein was excellent. He is competent, courteous and quick. He also programmed my new iPhone to my Siena’s Bluetooth. Replacing the passenge Wayne Weinstein was excellent. He is competent, courteous and quick. He also programmed my new iPhone to my Siena’s Bluetooth. Replacing the passenger mirror took even less time than quoted. Thank you for doing such a professional job. More

First service experience Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends t Works a rapidly and on time schedule, excellent customer service experience. Waiting was great timing. Definitely would recommend family and friends to Valleystream advance Toyota More

My experience Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste Very professional and courteous, relaxing environment time almost passed quickly. Nothing else to say, nothing else to say, nothing else to say, waste of time More

Good Service The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and The Service was prompt, professional, and as promised. Jeffrey Merlo is a caring, professional, and communicates well. My appointment was prompt and service was completed in 3 hours. Thank you More

Positive with second service advisor. I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me cl I felt that the problems regarding my car were understood when I spoke with Mr. Tracey Bolden. He listened, did not try to talk over me and gave me clear information regarding the repairs of the CD player in my car. He kept me up to date on the activities done on my car. I understood why my problem couldn’t be taken care of the same day. I am willing, mainly because of his calm attitude, to return at a later time,to get the problem repaired. Listening to the customer, is number one to client relationship. Mr Bolden clearly understands this. I have to say, Mr. Bolden was not the first person I saw at Toyota that day and the first gentleman should be glad that I do not remember his name. I tried to explain to him the situation with my CD player and he led me on a wild goose chase to the parts department and back when he could have just looked at my history. He cut me off when I talked to him and I felt dismissed as if I didn’t know what I was saying. More

One stop shop for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. for all my needs for my Toyota. Friendly staff, and keep you up to date with SMS messages when your car is being serviced. More

great, fast and easy Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working fo Mike was so helpful with what we needed. He told us to be on our toes regarding our battery and just in general very informative. Great guy working for a great company. More