Advantage Toyota Valley Stream - Service Center

The service was great there I was in and out I never have to wait they always provide a loaner car for me and I can’t wait to trade in my old car for a new one at advantage Toyota to wait they always provide a loaner car for me and I can’t wait to trade in my old car for a new one at advantage Toyota More

Regular maintenance I bought my pre-owned Toyota Rav4 at Atlantic Lexus in Farmingdale and would have preferred visiting them for maintenance but tried Advantage Valley S I bought my pre-owned Toyota Rav4 at Atlantic Lexus in Farmingdale and would have preferred visiting them for maintenance but tried Advantage Valley Stream due to it's proximity to my home. I needed some warranty info before visiting and tried calling several times with no call-back. I also tried making my appointment by phone but was connected to a voice mail that was full, tried again and the operator never picked up. This is a definite problem. Communication at this dealership is definitely lacking. Upon visiting I was helped by an advisor, Margie Flore, quickly and efficiently. After inspection I found that I needed front brakes and rotors (a surprise since the car only had 18,000 miles on it) I waited a total of 4 hours. Margie also helped me navigate a problem I have with my gate mechanism and educated me on how to handle this with the manufacturer. I appreciated the time she spent explaining and her help with this. My main negative with this location is by phone and internet communication. More

Top Service Could not ask for anything more for the level of service I received on my last visit. I received excellent service from the start to finish. Could not ask for anything more for the level of service I received on my last visit. I received excellent service from the start to finish. More

I had a great experience at the dealer.My advisor was very knowledgeable and honest.Highly appreciate his help.He was very helpful highly recommend. very knowledgeable and honest.Highly appreciate his help.He was very helpful highly recommend. More

I leased Toyota RAV4 2018 from this place but ever since I am coming for Toyota care service I don’t have the pleasant experience from them. This time I went for 15000 miles service they even don’t even bot I am coming for Toyota care service I don’t have the pleasant experience from them. This time I went for 15000 miles service they even don’t even bother to performed the issues I mentioned. Yes Service advisor didn’t mentioned to do wheel alignment because we living in New York and it’s not covered by Two year’s Toyota care service and I had to pay from my pocket. They do want good rating but they do not provide service for good rating. Very disappointed. I also noticed they rate by themselves. It’s hard to face truth . Because of shopping center this place get crowded and they are not able to pay attention . More

Great Service! Always satisfied with the service there. The employees are very pleasant. If there is a problem, solutions are offered .Recommendations are always gi Always satisfied with the service there. The employees are very pleasant. If there is a problem, solutions are offered .Recommendations are always given, as well as advice. More

Opted for the earliest available slot. 7am. Team worked quickly to get both my maintenance and NYS inspection done. In and out before 9am. Very pleased. quickly to get both my maintenance and NYS inspection done. In and out before 9am. Very pleased. More

Also great doing business at Advantage Toyota of Valley Stream. Great group of people working at Advantage Toyota. Will be back for more service soon Stream. Great group of people working at Advantage Toyota. Will be back for more service soon More

Came in for service and a particular employee was not explaining himself correctly which left us in confusion as well as anger, his passerby coworkers had to step in and help him and he offered no option explaining himself correctly which left us in confusion as well as anger, his passerby coworkers had to step in and help him and he offered no options to solving the issue at hand. If not for my resistance, Advantage could have lost a lot of money on his behalf. More

Service was great. Margie is friendly and was able to accommodate my request and arrange for my car to be ready earlier than is usually allowed with the services they were performing. Comfortable and co accommodate my request and arrange for my car to be ready earlier than is usually allowed with the services they were performing. Comfortable and convenient waiting room. More