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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,007 Reviews

3,007 Reviews of Advantage Toyota Valley Stream - Service Center

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May 22, 2020

I was very satisfied with my purchase and the service that I regularly receive. However I am very disappointed to learn on my visit in March that the annual inspection I was promised at purchase will no More

by Egram66
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service rep I had last two times but I don't remember his name. He was also very good.
May 26, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your review! We're happy to have had the chance to serve you over the years, and you're welcome to contact us at wecare@aagny.net to discuss your circumstance in further detail.

May 15, 2020

Excellent Service Service was well organized you get in quickly. I went home they called to let me know what needed to be done and that they had to order a part. the ca More

by amcdjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 18, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your review! We're proud to have earned a 5-star rating, and we certainly appreciate all the feedback you've shared here. Please keep us in mind in the future!

May 13, 2020

Very professional and efficient Excellent service!! They are very efficient, friendly and professional. I have been using this service center for six years and they never fail to do More

by joekathcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Widder, TJ Zino, Devindra James
May 18, 2020 -

Advantage Toyota Valley Stream responded

Joe, thank you for the fantastic review! It's been a pleasure serving you over the years, and we look forward to doing so for many more to come.

May 09, 2020

Gr,eat Svc Thank You for the great servive and also being very careful during the Covid 19 by sanitizing car before service and after service Very good experienc More

by annamaria7652
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celine
May 11, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review, AnnaMaria! We are glad that you are pleased with your experience. We hope to work with you again in the future!

May 07, 2020

I would like to thank you for a great experience at Advantage Toyota. My car would not start and after the road side assistance technician gave me a boost I took the car to Toyota and they were able t More

by mpg365
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Organized and clean I only waited 10-15 minutes to drop off my car (due to current pandemic crisis) and was clearly told that service times would be delayed. Within 3 ho More

by DANIEL.HSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Widder, TJ Zino, Devindra James
May 07, 2020 -

Advantage Toyota Valley Stream responded

Daniel, thank you for taking the time to share feedback. We are happy to know that you have been pleased with your service experience with us. We appreciate your understanding and patience durning a time like this. If there is ever anything else you might need, please never hesitate to give us a call.

May 05, 2020

I bought my car at advantage. I service through advantage and hopefully I’ll get a new car soon not yet .. my car is still perfect More

by sunset40
Recommend Dealer
Yes
Employees Worked With
Always the 1st desk Pretty Woman
May 07, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are glad that you are satisfied with your purchase and the work that has been done. If you run into any questions or concerns, please give us a call.

April 29, 2020

The service is good but the billing is not right. Emailed to me to have a complementary service but it was charged. I emailed to Zachary Widder asking refund and waiting for answer. More

by LOUISWO18
Recommend Dealer
Yes
Employees Worked With
William Baumgardne, Zachary Widder
Apr 30, 2020 -

Advantage Toyota Valley Stream responded

Hi Louis, we are in the process of looking into your request. If there is anything else you might need, please never hesitate to give us a call.

April 26, 2020

SERVICE MY 4RUNNER SO FAR NO COMPLAINT RUNNING GREAT HOPEFYLLY IT STAYS THAT WAY FOR THE LIFE OF THE VEHICLE IN TOTAL I HIGHLY APPRECIATE MY TOYOTA VERY HIGH QUALITY More

by juniorsesay154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback. We are glad that you are happy with the outcome of your vehicle. Please don't hesitate to let us know if there is anything else you might need.

April 25, 2020

Not good The service technician was dismissive and uncaring because I had purchased a used Honda not a Toyota.. I did not have the extended warranty nor did he More

by JAMILJETS00
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan Gelb
May 11, 2020 -

Advantage Toyota Valley Stream responded

Jamil, we are sorry to read this review. We never want our customers to be disappointed or frustrated with their experiences with us. We will be sure to look into this feedback immediately to make sure an experience like this does not happen again. Please contact us at wecare@aagny.net so we can discuss this with you at your earliest convenience.

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