Advantage Toyota Valley Stream - Service Center

They have a nice and very professional service, I have 12 year being a customer of Advantage... I had my last service on June 10 the only thing I felt the price for service are so high... thanks Margie Bonel year being a customer of Advantage... I had my last service on June 10 the only thing I felt the price for service are so high... thanks Margie Bonel Flores for the Service More

Not organized dealing with customers, I came there for oil change and my inspection for 2019 Toyota forerunner when I came there I pulled into the service and this guy came up to me and said they send som oil change and my inspection for 2019 Toyota forerunner when I came there I pulled into the service and this guy came up to me and said they send somebody around so the person is coming back so I had to back up my car and let the other person inAnd he wasn’t explaining the situation at all he was saying was oh there’s somebody before you and I told him when I came in there was nobody there in front of me and they were treating me like I was cutting the line when there was nobody there when I pulled up.I Purchased all my car from Advantage Toyota not coming there for a service not coming there for a new car More

The tire was very expensive, but Akin did let us know the price before work was done. He also explained other areas that were checked, and said nothing further was needed at this time. price before work was done. He also explained other areas that were checked, and said nothing further was needed at this time. More

I'm very pleased with the professionalism and service provided.The service representative was exceptional.I recently moved from the Bronx and had my vehicle serviced there Advantage Toyota is superior to provided.The service representative was exceptional.I recently moved from the Bronx and had my vehicle serviced there Advantage Toyota is superior to the Bronx dealership More

Bad customer service they take all day to fix my car and brakes in the end they didn’t do nothing but session oil and they told me to come back and 60day *Fix my break they do the easy one put Transmission brakes in the end they didn’t do nothing but session oil and they told me to come back and 60day *Fix my break they do the easy one put Transmission oil So I need to lose another whole day and probably more to get my car done More

Our contact at the dealership kept me informed about my car. The car was ready when promised. It was a very pleasant experience. Thank you Advantage Toyota. car. The car was ready when promised. It was a very pleasant experience. Thank you Advantage Toyota. More

They are under staffed and not doing a thorough job! I had my breaks fixed and they forgot to tighten the bolts!! Being short staffed is unacceptable and dangerous!!! I called multiple times and left mess had my breaks fixed and they forgot to tighten the bolts!! Being short staffed is unacceptable and dangerous!!! I called multiple times and left messages for Zac and not a single message was returned. If you are short staffed, you should limit the amount of cars you work on and do a test drive before handing over the car! Driving it in the lot is not sufficient and can not detect a problem. This service department is very poorly managed and pray no one has safety issues with their car after a repair and causes an accident l! More

Efficient, went as planned The service employees. several, not just one, were all efficient, and experienced. My service went very smoothly. Because of the Pandemic issues, I The service employees. several, not just one, were all efficient, and experienced. My service went very smoothly. Because of the Pandemic issues, I expected some problems at first, but none happened. The only thing was I made my appointment online but never received confirming e mail. I was unsure my appointment initially went through. I called by phone to reconfirm. More

Too long a wait (over 2.5 hours for a 15 minute basic serice I am quite disappointed at this service experience. I even sent email to the Service Manager (Mr. Widder) two (2) weeks ago, expressing my concern and I am quite disappointed at this service experience. I even sent email to the Service Manager (Mr. Widder) two (2) weeks ago, expressing my concern and he has not bothered to reply to my email. I have been a very loyal client of your dealership for the past 2 years and I am surprised I am being treated this way. For my new RAV4, the work only involved topping off the fluids and yet my car, which arrived on time, was put on hold in favor of other clients. When i asked the technicians and the service rep, no one was able to give me a convincing response. Also, I do not understand why the Service Rep has to prepare the service request paper by pressing his pen on the front hood, causing potential scratch. Can't the dealership provide the service reps with a pad to put the sheet on? More

work well done It takes a little longer because of COVIC 19 any way Iam very satisfied .Thank you so much Guy for a good service May God Bless you It takes a little longer because of COVIC 19 any way Iam very satisfied .Thank you so much Guy for a good service May God Bless you More