Advantage Toyota Valley Stream - Service Center

Always a great experience when I know . They are very polite and pleasant. The service is always quick and precise. Thank you for your service They are very polite and pleasant. The service is always quick and precise. Thank you for your service More

Xavier was excellent. He gave me a loaner car when service advisor told me there were no loaner cars and had to wait two weeks. I needed my car for work. I am very thankfu He gave me a loaner car when service advisor told me there were no loaner cars and had to wait two weeks. I needed my car for work. I am very thankful to Xavier More

I was taken care of as soon as I arrived they gave me an estimate of how long it would take to complete my service and it was done almost exactly in the time the quoted. estimate of how long it would take to complete my service and it was done almost exactly in the time the quoted. More

Toyota advantage is wonderful. Short wait time for my services. Everyone was friendly and helpful Short wait time for my services. Everyone was friendly and helpful More

i have been a toyota customer for many years, I like the service I get when I bring my car in service I get when I bring my car in More

Very nice service they know what to do on time appointments organized well keeping up appointments organized well keeping up More

Great service and fast service Never had an issue I Live in queens but go to valleybstream for the great service I Live in queens but go to valleybstream for the great service More

Very attentive and helpful to get me in and out of the dealership for maintenance. dealership for maintenance. More

Very good all around respectful curtesy kept me up to date and informative with helpful added tips. date and informative with helpful added tips. More

I had an unfortunate experience at the dealership when my loaner vehicle wasn’t ready, leading to a 2-hour wait causing me to miss my son’s appointment. The service advisor was unhelpful, lacked compassion, loaner vehicle wasn’t ready, leading to a 2-hour wait causing me to miss my son’s appointment. The service advisor was unhelpful, lacked compassion, and failed to provide timely updates—I had to call for information myself. This was disappointing, especially since I’ve previously received great service from the same dealership. While I believe this was an isolated incident, it certainly fell short of the high standard I had come to expect. I hope they address these issues to prevent similar frustrations for future customers. More