Advantage Toyota Valley Stream - Service Center

Poor communication. The wait time was longer. Poor attitude. At the end they made it look like it is free. It is free because of Toyota care. attitude. At the end they made it look like it is free. It is free because of Toyota care. More

In two words. THEY SUCK! Their customer service is the worst I have ever dealt with! I will never get a car from them again! worst I have ever dealt with! I will never get a car from them again! More

You call to make appointment,You arrived and wait after You call to make appointment, You arrived and wait after 3 hours they said you have recall, you need change your front breaks and on and on They di You call to make appointment, You arrived and wait after 3 hours they said you have recall, you need change your front breaks and on and on They did service car, when I lift hood up There were oil on the top of engine. Very bed customer service and unprofessional work. It will be my last visit in that dealership More

Difficult to communicate with them. Expensive. Perhaps due to the pandemic, it was extremely difficult to communicate with the Service Department. I left messages, voicemail and e-mail, It often to Perhaps due to the pandemic, it was extremely difficult to communicate with the Service Department. I left messages, voicemail and e-mail, It often took more than 1 day to get a response. Prices are very expensive. I assume that is a Toyota issue, not an issue with this dealer. In my case, I needed both a new 12v battery and a replacement traction battery for my Prius. I found alternative providers that were about one third (!!) the cost of Toyota service. Fortunately, Toyota builds a very robust car. I hope to continue using my 2006 Prius for a few more years. More

The staff in the service department are very helpful and welcoming. My vehicle was serviced very quickly and efficiently. They also took precautions for cleanliness and social distancing standards to preven welcoming. My vehicle was serviced very quickly and efficiently. They also took precautions for cleanliness and social distancing standards to prevent the spread of Covid-19. I reccomend this dealership for any repairs your vehicle may need. More

Excellent service VS Toyota has excellent service, very accomodating staff. Iwould surely recommend getting your Toyota at this dealership. More power and God bless. Ho VS Toyota has excellent service, very accomodating staff. Iwould surely recommend getting your Toyota at this dealership. More power and God bless. Hope to get our second Toyota with you soon, if the price is right. More

I like to go this dealer ship because i always get a good service and they are always working fast and i do appreciate their work service and they are always working fast and i do appreciate their work More

Always great service! Andy Is excellent! Always helpful and car was ready in a timely manner . Considering the virus everything was handled safely!!I I would recommend Advantage Toyota to all my friends and car was ready in a timely manner . Considering the virus everything was handled safely!!I I would recommend Advantage Toyota to all my friends and family! More

Service usually adaquate My last visit was a mandatory drop off/no wait. Just simple PM though. Done fast as usual. The waiting area has always in the past has been very comfo My last visit was a mandatory drop off/no wait. Just simple PM though. Done fast as usual. The waiting area has always in the past has been very comfortable with a big screen TV. Free coffee and sometimes bagels or danishes. Car service not so good one time with my previous car. I was very disappointed because they are usually on point. Never the less overall service above average. More

Great service , Staff were helpful at the service department .I don’t have no complaints at this time. They did a great job that day department .I don’t have no complaints at this time. They did a great job that day More