Advantage Toyota Valley Stream - Service Center

Not pleased when clerk wrote on my shirt. Why is there a 25 word minimum? I do not understand this absurd requirement. Three more words. 25 word minimum? I do not understand this absurd requirement. Three more words. More

Dropped my car off on a Thursday they said that I'll get the car back by 11am on Friday. So I took the day off from work and never got a call about the car being ready. I called around 2pm and left a messag the car back by 11am on Friday. So I took the day off from work and never got a call about the car being ready. I called around 2pm and left a message with my information but no one returned my call. I called back at around 4:30pm the woman who answered the phone said they were closed and that I should call back at 7am on Saturday. I finally got a call back on Saturday at around 9am saying that I can come pick up the car. More

Excellent service Nice and cool staff Thank you for helping Guys see u next time This time u guys did really Quick Thanks for everything for helping Guys see u next time This time u guys did really Quick Thanks for everything More

i thought my radio was fixed I thought my radio was fixed , I can’t get the satellite stations. I talked to Sirius, to activate the stations, it didn’t work. Also i made a few ca I thought my radio was fixed , I can’t get the satellite stations. I talked to Sirius, to activate the stations, it didn’t work. Also i made a few calls to your service area, nobody returned my call. More

Amazing Service Today was the second day in just as many months that I've had to visit Advantage Toyota. Not only was the service amazing, but the dealership made ev Today was the second day in just as many months that I've had to visit Advantage Toyota. Not only was the service amazing, but the dealership made every effort to ensure that they were in compliance with the regulations stipulated by the state. Well done William Baumgardne and the team for restoring my confidence in the ability of a car dealership to go over and above the expectations. An amazing job! More

Had an appointment. Got there on time, first car in line. Waited in car, waited for someone to confe to me, all they did was have me move up, and for about 20 minutes watched them check in every car b line. Waited in car, waited for someone to confe to me, all they did was have me move up, and for about 20 minutes watched them check in every car behind me. Attempted to get out of car to talk to someone, I only got yelled at to go back in my car. This happened twice, till I had enough, got out of my car, shut the car and locked out and was going to leave it there for them to deal with. The rep I dealt with a female who is not on your list above, kept telling me over the phone they are going to charge me for things that are obviously covered under my extended exuberant. They are charge happy, wanted to charge me $75 to replace a lightbulb that costs $5 and change that got replaced for free in order to pass my inspection. $145 was charged for basically nothing they didn't even put the new registration sticker that they said they would on my car. Went to a better mechanic, wasn't charged to replace the light only charged for inspection which I passed with flying colors. I believe since sales are down they are trying to make the revenue elsewhere. I will never have a service done there again!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Took my 2yr old truck for an simple issue with the entertainment system and both mechanic and advisor said nothing was wrong... got it back today and yes I'm still having the same issue... and they we entertainment system and both mechanic and advisor said nothing was wrong... got it back today and yes I'm still having the same issue... and they were too busy to take a look at it again.... More

Always professional from the minute I drive up to the service door until I drive out with a smoothly running car. Thank you Advantage Toyota and specifically Andy for 7 years of great service! service door until I drive out with a smoothly running car. Thank you Advantage Toyota and specifically Andy for 7 years of great service! More

It was the worst, humiliating and disrespectful experience that I have ever had with a business, I will never ho back, employee was very rude. experience that I have ever had with a business, I will never ho back, employee was very rude. More

I have been trying to replace my keyfob several calls to dealership have not been returned . Last service I was told it would probably be two weeks. dealership have not been returned . Last service I was told it would probably be two weeks. More