Back

Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,007 Reviews

3,007 Reviews of Advantage Toyota Valley Stream - Service Center

Sort by
March 09, 2021

New build still not completed. Waited 5 months for my 2021 rav 4 prime. Then it sat at the dealership for approximately 3 weeks During which time all the installs Should have been completed. It’s almost More

by HEMANCHALMAHARAJ
Recommend Dealer
No
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

We appreciate you taking the time to share your feedback and we understand your concerns. We would appreciate the opportunity to answer any questions you may have directly and invite you to reach out to us at wecare@aagny.net so we can look further into this for you.

March 09, 2021

I am satisfied its just the price was high and I wasn't expecting to spend so much money. But I was completely satisfied customer. More

by Sheillabermingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We're happy to know you are entirely satisfied with your most recent experience with us. Thank you for sharing your feedback!

March 08, 2021

Longer than normal wait time. After 2 1/2 hrs waiting told car not serviced yet.. had to wait additional time. I'm always safited with end results of services done to vechile. More

by DINAHMORGAN234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We appreciate your honest feedback and are glad to know you are always satisfied with our services.

March 08, 2021

The service was fast, I just got tires rotation and everything was fine until I check the car after service vas done and of course I got some scratches on my rims made from tools but besides that ever More

by MANUEL.URRUTIA1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We appreciate you taking the time to share the experience you had with us! We'll be here for you whenever you may need us next.

March 08, 2021

Your service is great. You try and get the customer in and out as fast as possible. You keep the customer updated on the service of their car. Andy is the greatest! More

by redcorbarb6226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

We're proud our efforts to provide best-in-class customer services is recognized in experiences with us! Thank you for taking the time to share your great feedback. Please don't hesitate to reach out if there's anything more we can do for you.

March 07, 2021

The person who sits at the front desk needs to work on her attitude. She's very rude. The service department worker was very knowledgeable and professional. More

by rita1576
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

Thank you for your feedback. Please don't hesitate to reach out to us if there's anything we can do for you!

March 07, 2021

Andy Zollinger is as good as it gets. Very knowledgeable, informative, friendly, and honest. Service was efficient, prompt, and well=performed. Would recommend service at this agency without question. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

Thank you for all of your kind feedback, we'll be sure to pass along the recognition! We value your recommendation of us to others.

March 06, 2021

Always great services.. It was timely and they were very courteous as usual.. Whenever I get my next car I’m going with Toyota all the way!!! More

by paulaangl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

We appreciate your fantastic review! We look forward to being here for you for whatever you may need.

March 03, 2021

Staff are terrible, no professionalism . For an two hour job I waited 6 hours. Plus the service this say they gonna give you they don't! More

by monesh41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We regret to read of your disappointment with our services. We are always willing to work with our customers to ensure they are truly satisfied. If there's anything we can do to improve your opinion of us please reach out to us at wecare@aagny.net.

March 01, 2021

I can easily say that Akin shows marvelous workmanship and professionalism. I’m in and out when I am there for services on my cars. And he’s truly true to his word on issues with my cars! He has a way o More

by JUANITASSTEWART62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your great feedback with others. We truly appreciate your insights and recognition of our dedication to quality services. Let us know next time there's anything we can do for you!

...
194
...