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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,007 Reviews

3,007 Reviews of Advantage Toyota Valley Stream - Service Center

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March 22, 2021

Bad customer service! Adviser seem to have a attitude problem when I told him about my sometime non responsive touchscreen in my car. It seem he just doesn’t care. More

by stat2789
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Akin Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

My experience with the quality and standards of serice at this dealership have been pleasently uplifting and gratifying. The service Tech was courteous, and explained everything that was done in a timely man More

by RAYGOCHEEKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We're glad to know our services have consistently met and exceeded your expectations for us! Thank you for taking the time to share your great feedback and insights with others.

March 20, 2021

Excellent service as usual Highly recommend Have purchased 2 cars and had all my service here All service men have been very knowledgeable and respectful More

by Rose46Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your kind feedback! We're glad to know you can always expect great services with us and we appreciate your recommendation to others.

March 20, 2021

Excellence James Dusssap Service Advisor. I know James Dusssap from the Toyota Dealership on Hillside Ave. He is always polite, friendly and very excellent people person. More

by MCOLE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the great review. We'll be sure to pass along your kind words!

March 18, 2021

William Baumgardner/advisor Customer service representative very professional and courteous. Everything was explained to me for the service maintenance I went in for. Also, the time frame was fa More

by STMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to answer any questions or explain topics further to ensure our customers fully understand and feel satisfied with our services. Thank you for taking the time to share your experience and great feedback with others.

March 18, 2021

Margie kept me up to date with the repairs and when my vehicle would be ready. Margie went above and beyond making sure I was a satisfied customer. My next service I will make an appointment with her. More

by johnny60
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We believe clear communication leads to the highest customer satisfaction and we appreciate your recognition of this. Thank you for the great feedback!

March 18, 2021

The service for my recall toyota camery was great. It just took 5 hours before I got my car back. Everyone was professional and courteous. More

by ROSEMARIEIANNUZZI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We take immense pride in our professionalism and efficiency and we're glad to know that was easily reflected during your most recent experience with us.

March 18, 2021

The service was fast and efficient! The car was taken in at the correct time and the inspection was done very quickly. I was impressed. Andy as usual was on top of everything. More

by Cheryl A
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing your great experience with others! We're glad our efficiency and thoroughness was easily shown during your time with us and we'll be here for you whenever you may need us again.

March 17, 2021

First I like to say Toyota is the best vehicle I’ve ever owned and dealing with Andy over the last several years has never been bad always a great experience when I deal with Andy and the crew More

by CODEALARM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy zollinger
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing your wonderful feedback! We're thrilled to know we can consistently deliver great experiences and services to you.

March 16, 2021

Although I wasn't expecting a $200 bill for an alignment, I'm glad they were able to see that and save me the $800 in tires I may have needed down the line. All in all I was able to get a service date quick More

by WJULIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Mar 24, 2021 -

Advantage Toyota Valley Stream responded

We appreciate the recognition of the quality of the services we provide here. Thank you for sharing the experience that you had and please don't hesitate to reach out if there's anything we can do for you in the future!

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