Advantage Toyota Valley Stream - Service Center

I was treated extremely well by Celine and your staff. The last two times I was there I spent a good part of the day at the dealership. The wait this time was much better. The last two times I was there I spent a good part of the day at the dealership. The wait this time was much better. More

Everything was Quick and I had no issues at all. It’s always a pleasure to come there for service It’s always a pleasure to come there for service More

I was greeted and attended to upon arrival. The wait time this time was reasonable. The wait time this time was reasonable. More

3 hr for inspection sticker which is extremely long. I had to contact the service dept to see if the inspection was completed. I had to contact the service dept to see if the inspection was completed. More

Great service kept me informed on progress of service. Facilitated my shuttle back and forth from home Facilitated my shuttle back and forth from home More

went in for an oil change the tech never gave me the sticker for the next time change, the tech never reset my maintenance alert in the car. I asked for car wash Andy refused, but wanted me to spend an sticker for the next time change, the tech never reset my maintenance alert in the car. I asked for car wash Andy refused, but wanted me to spend an additional $180 to change the engine air filter and the cabin filter, then i refused. More

Since you keep sending me this survey, I’ll let you know the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, t the truth. In the past, I had Celine as the service rep. She was efficient and very good at her job. How that my 2 yrs complementary service is up, they kept me there 2 1/2 hrs just to rotate my tires like I don’t have anything else to do with me day, despite me having an appt. When I went to inquire about my vehicle after the long wait and was told I need wipers, brakes and rotors. My car had less than 15,000 miles and it’s 2 1/2 yrs old. When I told them I don’t have time and needed to leave, he had me sit back down and called me back 5 mins later to tell me oh he had the wrong car and there’s nothing wrong with my car. What if I told him go ahead and do the work? I’m sure he would gladly charge me the extra $1,000 for it even though it didn’t need any of that work and it was the wrong car he was looking at. Sad and disappointing. More

Oil Was Spilled In My Engine,Causing Burning Odor,And Left A Nasty Mess On My Garage Floors,Still Cleaning Oil Drips Today.Wont Visit Again Left A Nasty Mess On My Garage Floors,Still Cleaning Oil Drips Today.Wont Visit Again More

Andy Zollinger is the best. He’s honest and fair. I’ve been dealing with him for years and he is the reason that I continue to buy my cars from Advantage. He’s honest and fair. I’ve been dealing with him for years and he is the reason that I continue to buy my cars from Advantage. More

Very good! ! Professional team…I’m really happy with your service and dedication… thank for your time! ! Professional team…I’m really happy with your service and dedication… thank for your time! More