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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,005 Reviews

3,005 Reviews of Advantage Toyota Valley Stream - Service Center

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April 16, 2021

Very quick and efficient service, the staff were all friendly and cery accomodating. Will definitely reccomend this delaer to my friends and family. Keep up the excellent job everyone! More

by SHERYL_ARANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Advantage Toyota Valley Stream responded

We pride ourselves on providing good, quality service in a timely manner and we're glad to know this was reflected in your service experience. Thanks for the recommendation, Sheryl!

April 16, 2021

This dealership offer's excellent service.The workers are very polite and friendly..The waiting time was not very long.The gentle man who l dealt with was great More

by DONNALUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Advantage Toyota Valley Stream responded

We pride ourselves on providing excellent service every time and we're glad to know this was reflected in your experience!

April 15, 2021

I waited over 4 hours for my car to be serviced... but I was disappointed with no oil change... even though my car was at that 5300 mileage... WHY was it not changed? I was under the impression it was( the More

by TONY12251206
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Thank you, Andy, for always taking excellent care of my car and concern for me. As always, Andy and the team did a great job! More

by CACIARAVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review. We're so glad to hear that you can always count on Andy and his team to provide excellent care for your car.

April 14, 2021

No communication. It took 2 days for service to be completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for w More

by RUNSWITHLEGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

I visited Advantage for 3 reasons ( mechanical issues) it was fixed one which was very important severity wise . Hopefully in my next visit other 2 will be taken care of More

by Masudahmed718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Toyota Valley Stream responded

We are always striving to ensure our clients feel well taken care of when receiving any services with us. We look forward to continuing to provide great services to you!

April 10, 2021

Had another great experience with Billy and the team at Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Toyota Valley Stream responded

We're proud you can always count on us to provide a stress-free experience with quality services. Thank you for the great review!

April 09, 2021

The Representative Margie was very friendly and professional. She listened attentively to my concerns regarding my vehicle and certainly did her very best to make sure that everything was done corr More

by Lynbrowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing your wonderful feedback! We always want to ensure our clients feel heard and that their concerns are taken seriously. We appreciate your kind recognition and will be here for you whenever you may need us next.

April 08, 2021

The person who took care of me said it would take between 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was comple More

by murjosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Toyota Valley Stream responded

We believe clear communication with our customers leads to the highest satisfaction and we appreciate your feedback! Thank you for sharing the great experience you had with us to others.

April 07, 2021

The service was very professional from beginning to end. I was greeted at the door and told where to pull the car in and then met with a service rep within a minute. William was courteous and professional a More

by MORENSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Advantage Toyota Valley Stream responded

We're proud you found our services to be professional and efficient. Thank you for the wonderful feedback and sharing your experience with others.

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