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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,002 Reviews

3,002 Reviews of Advantage Toyota Valley Stream - Service Center

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May 21, 2021

Was in and out in about an hour an a half. They did good work and were friendly. Nothing else stands out good or bad. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing your insights and feedback with others. We take pride in offering services that are efficient without sacrificing quality.

May 21, 2021

Top notch service and friendly staff. I came in for routine maintenance on my 2014 Camry and was in and out in under an hour. Andy is quick, polite and made sure I knew as soon as my car was complete. More

by DIEGO060388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your wonderful feedback on our services and accommodations! We value your insights and appreciate your recommendation of us to others.

May 19, 2021

Friendly clean service. Thanks to James, Jerome and Andy (who helped me on my last service.) I plan to lease from your dealership again. Thanks More

by Lucille C
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
May 26, 2021 -

Advantage Toyota Valley Stream responded

We were happy to help in whatever way we could! Thank you for the wonderful feedback.

May 16, 2021

I brought in my car yesterday for regular maintainance.. To my surprise I was told I had to pay. I was under the impression that my 3 years of lease included free maintainance. On top of that now my maintai More

by BHMAHTANI478
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 19, 2021 -

Advantage Toyota Valley Stream responded

We are sorry to read this feedback and would like to assist you in this matter. Please contact us at wecare@aagny.net to speak about any service issues.

May 14, 2021

Advantage Toyota is convenient and easy to get to. Staff is professional and friendly. Service Center does good work and fast. Customer lounge was comfortable and clean and provided socially distant seating More

by Bern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Advantage Toyota Valley Stream responded

We strive to ensure all services with us are accommodating and efficient. Thank you for sharing your feedback!

May 14, 2021

Akin, the service advisor was informative and honest. Very helpful. He at least acted like he cared. I will definitely come back to this location More

by Toyota mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Advantage Toyota Valley Stream responded

We appreciate your kind recognition! We'll be here for you whenever you may need us.

May 12, 2021

Quick and easy service. very friendly staff to work with I was a good experience and appreciated the attention. Thank you very much to all More

by VBEESHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your satisfaction with the experience you had with us! We'll be here for you whenever you may need us.

May 11, 2021

The explanation about the fee is cryptic. Before the service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? More

by 190656548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frantz Casimir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

James was my service advisor. I wouldn’t want one else to deal with when it comes to my car. He’s real, he’s straight forward, and doesn’t waste time. More

by BRANDON N
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
May 11, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the kind recognition, we'll be sure to pass it along!

May 09, 2021

Travis was very helpful, and got me through without any problems. Thank you Toyota for being professional and having workers like travis. Thumbs up Toyota. More

by George M.
Recommend Dealer
Yes
Employees Worked With
May 11, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to help in whatever way we can! We appreciate your kind feedback and for taking the time to leave us a wonderful review.

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