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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,776 Reviews
Call Dealership (516) 887-8600
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400 W Sunrise Highway

Valley Stream, NY

11581

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4,776 Reviews of Advantage Toyota Valley Stream

December 28, 2025

HI , Gemts ; service is done properly but time almost 3hrs for service which unbelievable . time of service to be considered .fully understand for the holidays and weather conditions . B.R More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs, Angelina Parag
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, Mahmoud. We're glad to hear that your service was completed properly, and we appreciate your understanding regarding the holiday and weather conditions. Your comments about the wait time are valuable and help us better understand our customers' experiences.

December 25, 2025

Was there for tire replacement. We have a special tire/wheel warranty. This should not take 5 hours. More

by mcd2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback about your recent tire replacement experience. We understand how important your time is and regret that your visit took longer than expected. Your comments help us evaluate our processes and work toward a more efficient experience.

December 24, 2025

Good service, good atention all is good, good maintenance, good customer service, my car is good More

by chevynouva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your positive feedback. It’s wonderful to hear that you had a great experience with our service and that your car is performing well!

December 23, 2025

Great experience. Went straight into negotiation, no hassle. Everyone was nice and not pushy like other dealerships. They even stayed later to get the paperwork done s More

by ELIZABETH.G22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Andújar, Shermica Malcolm
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Dec 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and highlighting our team's approach. It's wonderful to know that you felt welcomed and appreciated the straightforward process. Your feedback about the staff’s helpfulness and accommodating nature is truly valued. Enjoy your new car!

December 23, 2025

Great service! and amazing experience with the difference types if car available for costumers, thanks More

by angelozuna3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanver Ahmed
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the variety of vehicles available. Your feedback is greatly appreciated!

December 20, 2025

The entire experience was smooth and painless. Ross “the Boss” and Basil made all the difference. Everyone was friendly and welcoming. More

by mloew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basil Rabie, Ross Finkelstein
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Dec 23, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting Ross and Basil’s efforts. We're glad to hear that you found the team to be friendly and welcoming, and that your visit went smoothly. Your feedback is truly appreciated.

December 17, 2025

The waiting time is always insane… The attention that I received the last time that I went there made me be sure to not go back there again! More

by juliane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akin Dixon
Report | Print
Dec 18, 2025 -

Advantage Toyota Valley Stream responded

Juliane, we're sorry to hear about your experience with long wait times and the attention you received during your visit. Your input is important to us as we continually strive to improve our service and provide a better experience for all our guests.

December 15, 2025

Dealership is great. Called me to make an appointment. The car was taken in quickly and given back in an hour. More

by rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the efficiency of your visit. It’s wonderful to know the appointment process and service met your expectations. Your feedback is truly appreciated.

December 12, 2025

Compared to other dealerships, the service dept is up front and courteous when it comes to acquiring parts and servicing your car. More

by MERGSPVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for highlighting the transparency and courtesy you experienced in our service department. It's great to know that our approach to parts and car servicing stood out to you compared to other dealerships. Your comments are appreciated and help us continue to provide a positive experience for our guests.

December 12, 2025

That day was a terrible experience. The person who helped me had a very bad attitude. I tried to explain what was wrong with the car but wouldn't let me speak. He talked to me like he w More

by david flores
Recommend Dealer
No
Employees Worked With
Geroge Huang
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

It’s disappointing to hear that your visit did not meet your expectations and that you felt your concerns weren’t heard during your interaction. Experiences like the one you described are not what we hope for our guests, and your input is very important in helping us understand where improvements may be needed.

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