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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,808 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,808 reviews

October 06, 2016

Excellent experience. Chris Williams made this experience a comfortable and excellent experience. He was knowledgable and thorough in providing me with the information I ne More

by joanf925
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2016

They make it happen for their customers!! The service was excellent! AL W Toussaint was very helpful. He is honest, friendly and knowledgeable about the car. I will definitely recommend to all More

by rasaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2016

a very plesent experiance Willie Griszell and Marty Goldberg were a very big help in my purchase. They made this experience very painless, not like other dealerships. Enjoye More

by Karl I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goldberg, Willie Griszell, Martin Flores, Mostafa Zaghloul
September 29, 2016

Very nice working with them It was our first time leasing a car and Advantage Toyota were very patient with us and we were able to negotiate a very good deal with them on an Aval More

by Gary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goldberg
September 29, 2016

Great purchasing experience So for years i contemplated on purchasing a new car and didn't. I dealt with so many issues with my old jeep, but love the fact i didnt have a monthly More

by Jherreros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramis Taveras
September 28, 2016

WOW! FIVE STARS FOR ALL I first met Leo Hall over the phone and explained exactly what I wanted and what I was looking for. I was very specific and honestly was waiting for t More

by JANET M SAMUELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Hall, Marty Goldberg, Mostafa Zaghloul
September 28, 2016

Didn't hold up to their word. Bought a used Rav 4 in 2011. Purchased a slew of extra protection plans on the advice of the sales person, Leo Hall. Was told that each plan was wri More

by Patricia Babst
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Michael Tracy, Leo Hall
Oct 07, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Ms. Babst. When you purchased your vehicle back in 2011 (five years ago), the features, benefits, and limitations of all of our plans were disclosed in full. Robert Tracy wasn't at our dealership back in 2011. All prices, features, benefits, and limitations of the plans you decided to purchase were and are in writing; not only is that our policy and a "best practice," it's the law. Thank you, -Marty from Advantage Toyota Valley Stream

September 20, 2016

Satisfied customer with some frustration I came in today to have my tire and trim on fender line fix. Its 330pm i have no appointment. Jaime De Lemos from service advisor without hesitation a More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Delemos
Sep 21, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Ron. While we're thrilled that your Service Advisor Jaime exceeded your expectations in every way, we're very concerned about the negative experience you had with another Service Advisor, and we're upset that you felt it negative enough to leave a rating that lowered our overall score. Please let us know the name of the other Advisor, so we can address the situation and bring things up to par. You can reach me directly at (516) 837-1723 Thank you, -Marty from Advantage Toyota Scion.

September 20, 2016

Outstanding service from my salesman Cato Cato was amazing. Not only did I get the best financial deal from him, but he searched high and low to procure the car that I wanted, which was scarc More

by Redandblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cato Thomas
Sep 20, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, RedandBlack. Yup, there's nothing quite like slipping out of an older vehicle into something a little more comfortable. ;-) We're so glad that Cato helped you get the exact car you wanted - and at a great price, to boot. Many you have many safe and happy miles along the road of life this fall, winter, and beyond... don't hesitate to contact Cato, Frank, or any of us here at the dealership if we can assist you in any way whatsoever. -Marty from Advantage Toyota Scion

September 16, 2016

EASY NEW CAR SALES CHRIS WILLIAMS WAS A GREAT SALESMAN AND HELPED ME GET THE MOST FOR MY TRADE IN TOWARDS MY NEW 4RUNNER. HE WAS COURTEOUS AND VERY EDUCATED ABOUT THE CA More

by bobarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Mr. Arden. We're so glad that your salesman Chris wowed you with his service! Don't forget to take advantage of our many perks that go along with your 4Runner, including unlimited complimentary car washes and complimentary New York State Inspections - both for as long as you own your 4Runner - and ToyotaCare, which includes 2 years or 25,000 miles of complimentary oil changes, tire rotations, multi-point inspections, and all factory-recommended maintenance. ToyotaCare info is at http://www.advantagetoyotany.com/service/toyotacare-details.htm and you can download our ToyotaCare brochure at http://www.toyota.com/content/ebrochure/toyotacare.pdf . Please contact Chris or anyone here at the dealership if you have any questions or if we can further assist you in any way at all. May you have many safe and adventurous miles in your new Toyota 4Runner! -Marty at Advantage Toyota Scion

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