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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,800 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,800 reviews

April 21, 2026

Akin Dixon is a true professional and represents this dealership well. He's always informative of my vehicle's needs and carries himself with integrity. It would be nice to have more interaction with the More

by rocd2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Advantage Toyota Valley Stream responded

Quality customer service is always our number one priority, and we're happy to hear that Akin met your expectations. Thank you for choosing Advantage Toyota Valley Stream. We look forward to having you as one of our valued customers for many more years to come!

April 21, 2026

Excellent dealership with great customer service. The staff was professional, honest, and made the whole process smooth and stress-free. Highly recommend! More

by Zahid.7786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Advantage Toyota Valley Stream responded

Thank you for highlighting our professional and honest approach during your service visit for your Toyota Grand Highlander Hybrid. We are pleased we could make the experience smooth and stress free. Your recommendation means a lot to our team.

April 13, 2026

Service from Dixon was great. Very attentive and updates were timely. glad to go back. More

by quijije
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with the service of your Toyota Corolla Cross. Akin and our service team are glad to hear the updates were timely and the attentiveness met your expectations. We look forward to assisting you again.

April 12, 2026

When I scheduled the service, I was told that the wait time would be approximately one hour. I arrived early, at which point I was informed that the wait time would be up to three hours. Following my inte More

by Ilona Sladek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Advantage Toyota Valley Stream responded

We apologize for the extended wait time and for the miscommunication regarding your appointment. We understand how frustrating it is when expectations are not met, especially when it impacts your schedule. Your experience does not reflect the level of efficiency and communication we strive to provide. We appreciate your patience and your feedback, which will be used to improve our scheduling and service processes moving forward.

April 07, 2026

Advantage Toyota service adviser William was very disrespectful and unprofessional. He just yelled and cursed me for no reason. Advantage Toyota must check about this employee. More

by Sinasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Advantage Toyota Valley Stream responded

We’re very sorry to hear about your experience and understand how upsetting it must have been. Your comments are taken seriously, and we appreciate you letting us know about your interaction.

April 05, 2026

The wait time for service always takes so long. For an oil change, I waited 4 hours. More

by SandyD035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (5 stars)
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Apr 06, 2026 -

Advantage Toyota Valley Stream responded

Sandy, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Amy Brosnan 630-371-6359

March 31, 2026

Llevo mi carro con Margie en la parte de mantenimiento y siempre me brinda un excelente servicio More

by Luisa serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Advantage Toyota Valley Stream responded

It’s wonderful to hear Margie consistently provides outstanding maintenance service. Thank you for the five-star rating and for trusting us with your Toyota. We look forward to helping keep it running smoothly.

March 12, 2026

The staff were right there for us when we arrived. Our service manager, Andy, knew what we needed and got it all started right away. Could not ask for more! More

by bobfarock156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Advantage Toyota Valley Stream responded

It’s great to hear our team was ready to assist when you arrived. Andy is glad the RAV4 service started promptly and met your expectations. We appreciate you sharing this and look forward to being here for your future service visits.

March 11, 2026

Akin took very good care and kept me informed about the progress on my car. I am very pleased with the service I received. More

by spali18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
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Mar 11, 2026 -

Advantage Toyota Valley Stream responded

Thank you for highlighting Akin’s attentiveness and updates regarding your Toyota service. We’re delighted to know you’re pleased with how we handled your vehicle. If there’s anything else we can assist with, please let us know.

March 10, 2026

As alwways, excellent service. Walked in for another reason and they squeezed in my service. More

by vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2026 -

Advantage Toyota Valley Stream responded

We’re delighted to hear you found our service excellent and that we could accommodate your Toyota Crown on such short notice. We appreciate you choosing us again and look forward to helping with your future service needs.

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