Back

Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,068 Reviews

2,068 Reviews of Advantage Chevrolet of Hodgkins - Service Center

Sort by
September 14, 2022

Advantage Chevrolet has one of the Highest rated Service Departments, in my opinion. I am very confident with the mechanics and service writers. The amount of information backed up with Videos helps quite a More

by BILLFIT46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 12, 2022

They were very helpful and polite. Most dealers try to sell you a new car. But not here More

by mroman59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 12, 2022

Professional, courteous, quality, but not timely. A scheduled oil change shouldn’t take longer than one hour. More

by MRTORT
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this review. I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 10, 2022

Carolina was courteous, efficient and honest. That is exactly what a customer wants from any business. Although my bumper to bumper warranty had ended, my car (camshaft engine bank sensor) was More

by Al Winkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 09, 2022

Thanks to Owen, I had a successful visit in repairing my vehicle. I returned to the dealership the next day for the carwash and (once again) had a dissatisfactory experience with the woman consultant locate More

by teacherpaulson
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 09, 2022

Everything was done right and it was the price I was told very happy with service More

by kenvlk06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Sep 12, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 08, 2022

Service department is always professional and friendly. The vehicle service was completed at three promised time. More

by vsuarez3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lezak
Sep 09, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 08, 2022

You rotated my tires and ever since then my steering wheel has been off it’s not pulling but my steering wheel is slightly off More

by amysibson87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Advantage Chevrolet of Hodgkins responded

We greatly appreciate you providing such honest feedback, Amy. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 06, 2022

Good service no pressure from salesman… I like the video that shows the things that need be done More

by BROWNLEETAMARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 06, 2022

I was sold a car that's not worth it and they can't help me with trading nor fix it. Even though I have a warranty. The things that are wrong aren't covered.. go figure ..when someone called me to see why More

by katiebabii1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember his name in sales
Sep 08, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

...
96
...