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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,821 Reviews

1,821 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 07, 2024

Terrible service manager,unresponsive to customer's request. Second visit same problem. Said would call when loaner car available 15-20 days.unreasonable time frame for urgent repair!!!! More

by CAMRYQUEEN8083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I understand your concerns and appreciate you bringing these issues with your service visit to my attention. Please reach out to me directly so I can address your issues and work towards a solution. Thank you for letting us know about your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 07, 2024

A quality dealership with professional workers. Family atmosphere. Plenty of restaurants in the area helps. More

by ronharlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive review! We strive to create a welcoming family atmosphere at Advantage Chevrolet of Hodgkins. We're glad you appreciated our professional team members. Looking forward to seeing you next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 07, 2024

Great customer service. Very friendly and professional service. Have recommended to friends and family. Happy with the service. More

by mcruz122110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
Jun 10, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. We appreciate your recommendations to friends and family. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 05, 2024

It took 5 years to finally call me in to take care of my recall I asked for an oil change while it was going to take 2 1/2 hours to do the recall and I was told that it wouldn't be ready till four pm, so More

by TUDO1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. Please reach out to me directly so I can address your concerns. We strive to maintain high standards and take your feedback seriously. Thank you for letting me know about your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 05, 2024

great oil change and tire rotation done in a timely manner. I asked them to look at my front brakes and wer honestly told that i didn't need to replace them. More

by durso223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins for your recent service visit! I am thrilled to hear that your oil change and tire rotation were completed promptly and to your satisfaction. Our team always aims to provide honest and reliable service, and I am glad we could assist with your front brakes without unnecessary replacements. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 04, 2024

My truck has a problem on the screen and they already checked it three times and they don’t fix the problem. More

by djdanielguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. Please reach out to me directly so we can work together to address and resolve this issue to your satisfaction. I appreciate your understanding and look forward to assisting you further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 04, 2024

Owen, my service advisor and Nathen the technician were very professional, friendly and efficient. Good experience. More

by Selmaan
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your professionalism and friendliness during your recent service visit at Advantage Chevrolet of Hodgkins. I am delighted to hear about your positive experience and look forward to welcoming you back in the future. Drive safely! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Outstanding job once again. I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 More

by HARDINANTHONY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for making the trip from Indiana to Advantage Chevrolet of Hodgkins for your car service! I appreciate your loyalty and trust in us. Safe travels, and I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Love this dealer's service center. Easy to schedule appointments, staff is super nice and knowledgeable. They make me feel like a valued customer. More

by astro102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words about Advantage Chevrolet of Hodgkins! I am thrilled to hear that you had a positive experience with our service center. Our team works hard to provide top-notch service and make every customer feel valued. I appreciate your feedback and look forward to serving you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Jeffery in service provided exceptional customer service and Emmanuel friendly customer service it was such a pleasure getting all of my car needs taken care of I love this dealership it’s very family orien More

by Meyacca30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery in Service and Emmanuel
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the positive review! I'm glad to hear that Jeffery and Emmanuel provided exceptional and friendly service during your visit at Advantage Chevrolet of Hodgkins. I strive to offer a family-oriented environment with top-notch service for all your car needs. I appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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