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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,068 Reviews

2,068 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 19, 2022

They got me in, fixed the problem and had a quick turnaround time. They also had a rental car available for me More

by jgschiavone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Oct 21, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 18, 2022

I received Great service as always! Advantage Truck center is my " Go To" for all of my work vehicles! More

by TIM@BALSTERMAGIC.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2022

Service writer was rude and seemed very bothered when I questioned why my oil change was so much more. Long story short, she was charging wrong and corrected but that was after a major attitude. I did spea More

by MICHELEMORRIS1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Advantage Chevrolet of Hodgkins responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 15, 2022

Excellent service department. The keep you well informed as to the status, and even send pictures illustrating a problem they found. Since the survey asks about rating how well my More

by raccoonskunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 15, 2022

Fernando and chris wetzel were very helpful with inspecting my truck. I will forsure be coming back for ANY service needs More

by ihabkhatib25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel, Fernando Grimaldo
Oct 18, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 15, 2022

Worst service ever . I recommend you to buy and get serviced elsewhere. This place is so overpriced and car is worst after service . I got free carwash it was slapped w More

by Bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Advantage Chevrolet of Hodgkins responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 14, 2022

Carolina Martinez is awesome. Her customer service is second to none. I just wish you had loaner vehicles. More

by omar.torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

Oil change and tire rotation too 2 hours. I even had an appointment. First time at this dealership More

by sija326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

I had an after market srereo service performed through Advantage. It didn't take long. Everything looked clean and neat when they were finished ,and it works really well. Thank you. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 11, 2022

Nice people lack of follow up hard to get a return call must be on the dealership yourself to get matters addressed More

by john.cappelletti
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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