Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,066 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Over two hours for an oil change then I received some attitude when I asked for update! attitude when I asked for update! More
Was there for a oil change they dragged 4 hours and when wash the workers were acting the fool wash the workers were acting the fool More
As always I received great service at Advantage Chevrolet. The service tech was very informative and did a great job. Chevrolet. The service tech was very informative and did a great job. More
I pulled in with a service engine light that read “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator pedal. She explained that she had other Malibus that had the same issue in the past. I was told that it would take about an hour to repair, if the pedal was the issue. Sure enough, Carolina was right on the money. It was replaced and I was out of there In less than an hour. Carolina was courteous, knowledgeable and efficient. She was indeed the epitome of service with a smile! I hope that the next time I need my car serviced that Carolina greets me again. Al Winkler More
Need more than 15 words to describe poor Parts center Called no parts ordered or scheduled to deliver 1/2 order for parts arrived 11-16-22 Other half still not available 11-29-22 day Order first p Called no parts ordered or scheduled to deliver 1/2 order for parts arrived 11-16-22 Other half still not available 11-29-22 day Order first placed 11-12-22 More
My car was only supposed to been inspected and I only should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for it. Without anyone saying sorry or even giving a discount for the service I didn’t want. I had to pay the full cost. Very unprofessional More
I scheduled the work with Cynthia Tena, service consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to try Advantage Chevrolet service dept. The usual gof, rotate tires, replace original battery. Work was completed on time with what I consider a fair price. When picking up the vehicle I discussed future service with Ms. Tena. I was told at certain mile markers I would be notified about recommended/required service. I tow my boat quite often with this vehicle. If Advantage keeps maint. records, notifies me for additional services needed. This could be a very good service arrangement. More
Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same service manager then said that after I pay the bill he would assist with the rebate. Talk about going out of the way for a customer. The rebate confirmation email was in my in box before I left the dealership. Both employees went above and beyond for me and I was impressed. Tom More
They are there and help you with any questions, and I got my car back fast after having the engine replaced my car back fast after having the engine replaced More