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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,183 Reviews

2,183 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 21, 2023

Asked for a service and the attendant did not subscribe it. Was not happy at all. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isamar Diaz
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Jeff, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2023

Quick, efficient and professional from start to finish. This has been my go-to dealership for a couple of decades now and I’m just as satisfied as I was at the beginning. More

by IrishRush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2023

Big shoutout to Juan Martinez and Dennis Reilly for making my mom and dad’s truck buying experience a good one. This is their second time purchasing a vehicle from here and they love it. They will be g More

by jorge4127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez and Dennis Reilly
Mar 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 19, 2023

As always, I had very good service. Carolina was great. She was efficient, courteous and very knowledgeable. It’s always a pleasure, as a customer, to be treated with respect and dig More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Al, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 17, 2023

I prefer bringing my Chevy Silverado to this dealership for any of my needs. The staff are always friendly and professional. More

by JL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Mar 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 17, 2023

After a rough start on check in because I wasn't informed of the rental car policies, everything else went off without a hitch More

by katie_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much, Katie! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 16, 2023

always a long wait for just an oil change and never wash the car after More

by laurar35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one in particular just overall
Mar 17, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 15, 2023

My car is still not working I have payed too much money and still turns off More

by mmercedessaldivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 14, 2023

Great service was taking care of in a friendly manner even in a last minute situation to get service done awesome staff More

by ecuamex75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Mar 16, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2023

Work was scheduled promptly and completed as promised and in a professional manner as expected More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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