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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,062 Reviews

2,062 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 05, 2023

We first leased a Cruz in 2019 and returned to lease another car intending to work with Delightful Denise again. We wound up purchasing the leased car and Denise was very helpful in her knowledge of ans More

by PHILIP99MOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jan 06, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 05, 2023

Purpose treat your respect and update make sure that the customer satisfied with their work and if not the actual what we can do better love these guys More

by RONHOLLIDAY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396 Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 05, 2023

Service was great! Owen was so polite and explained it would take longer due to the amount of cars being serviced that day! Completely understandable. More

by BARB.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 03, 2023

Joslynn Keys is excellent, 3rd car we've purchased or leased from her in the last few years. Service was slow for just an oil change, tire rotation, new wipers and inspection. I was there for over 2 ho More

by stevesoria5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 03, 2023

Dealership/Service Dept. Rep lacked basic knowledge of automobiles. Rude interaction when dropping the car off. Rude phone call from service rep. Rude experience when pick More

by mjkguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Harskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Here at Advantage Chevrolet of Hodgkins, we are committed to providing a pleasant experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 03, 2023

I have been coming to this dealership for several years and have always received good services and a good price. I never have to wait to long to get my services done unless specified ahead of time. Nice More

by VICKY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 02, 2023

Excellent customer service. Staff is knowledgeable, great communication throughout the process and they go above and beyond More

by grace.a.cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Advantage Chevrolet of Hodgkins responded

Grace, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 02, 2023

Excellent customer service will definitely be coming back and will refer others to this dealership. More

by kbuddice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 31, 2022

Everyone was very accommodating, respectful, and a pleasure to deal with. The process went very smooth and they addressed all my concerns. More

by Ralphkinnison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dashawn Bell
Jan 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 30, 2022

Service ppl don't acknowledge you so you stand around until they finally notice you. More

by serr1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She never said her name. But she was nice.
Jan 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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