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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,061 Reviews

2,061 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 02, 2023

Emmanuel has been a phenomenal salesperson to deal with. Very happy with the whole transaction. Will be returning for future vehicles. More

by chris@midwestlaundries.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Edmonds
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Chris, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 02, 2023

The service was satisfaction I'm satisfied with the way they treated me thanks have a blessed day More

by CAPTINLAYMEDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2023

Excellent service! Very professional and personable! Thank you for my complimentary oil change and tie rotation! More

by aulinskis8047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Oliva
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2023

Great employees. They care about my service. Regular minders. Follow ups are appreciated. I appreciate the shuttle More

by GERARDOA5799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2023

Quick appointment. The service was great and the technician did a great job in the diagnostic video More

by jadiazmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2023

During a routine oil change they discovered an oil leak and recommended a diagnostic to determine the cause for $180. After I investigated, I discovered my vehicle was still covered under factory warranty More

by christophermartinez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 31, 2023

I really like the service done on my truck and all the check points, very happy More

by ART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2023

Nice people to work with nice place to take my car for services with the working crew. More

by w_odum@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 30, 2023

Steve G, Mike and Dennis were all a pleasure to work with. I would recommend Advantage Chevrolet to all of my friends and family More

by scott@brighthouse-Lighting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis in Finance, Eric Morgenstern in IT!!
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 26, 2023

I was told the unit was ready for pick and after spending 550.00 dollars the check engine light was still on . I didnt even make it out of the parking lot and went back in and the serivce writer said maybe t More

by JOHN.STANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Advantage Chevrolet of Hodgkins responded

John, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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