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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,006 Reviews

2,006 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 23, 2022

Cynthia Tena did a great job making sure my vehicle was repaired while I waited! Thank you! More

by kgh1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CYNTHIA TENA
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2022

Absolutely love going to this dealer for service! Waiting time easy get to go to all the local stores! More

by Liz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2022

People are very helpful and they do a great job and workers are friendly will continue to bring my car More

by lloydflowers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik, Mike Heeney
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2022

Advantage has fantastic service with a very personable staff who consistently make certain that the proper maintenance is done on the car. I’d like to make note of Patryk Wyrazik who had taken the time to More

by vantosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kernagis, Business Mgr. & Shastina Arkema, Delivery Coordinator
Dec 22, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 19, 2022

The personnel at the dealership was very kind and helpful. I would recommend this dealership to anybody. Thank you. More

by jkovel
Recommend Dealer
Yes
Employees Worked With
Steve Yeager five star is very helpful.
Dec 21, 2022 -

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 19, 2022

Amazing service,& they ALWAYS get me in,& out. .. quickly! GREAT SERVICE,COOL STAFF & NICE FACILITY 🤙🏽🤙🏽🤙🏽😁💯 More

by casterwilliams67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik, Mark Rudolph
Dec 21, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2022

Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit More

by leanderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
Dec 16, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2022

Owen was good. I was surprised that four (4) new tires and an alignment took four (4) hours. More

by pbochniarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this review. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2022

The service was great and team members were very nice. There was no wait time. More

by MCJE434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia
Dec 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2022

Had issues getting details of repair costs and why warranty or extended warranty would not cover repairs. Dealer would not return calls and didn't event inform us when repair was completed requiring u More

by cmartin249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide our dealership with feedback about your experience. I can assure you that 100% customer satisfaction is our utmost priority and I would like the chance to further understand what happened. Please contact me directly at your earliest convenience so I can resolve your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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