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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,003 Reviews

2,003 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 30, 2022

Service ppl don't acknowledge you so you stand around until they finally notice you. More

by serr1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She never said her name. But she was nice.
Jan 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 30, 2022

Very friendly and helpful just the wait time is extremely long , wish it could of went faster is my only complaint More

by guajardo527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 29, 2022

Had an appointment for an oil change and it took 3 1/2 hours before I got out of there and didn't even get my truck washed because it would have taken another half hour. More

by HINDEJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 27, 2022

Todo bien amable en la entrada y salida buen tiempo en el servició en general More

by moises58695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Advantage Chevrolet of Hodgkins responded

Muchas gracias, que tenga un día exelente! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2022

Customer service provided by Carolina Martinez was excellent. The service was completed in a timely bases. We More

by jadiazmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us a review and for giving us feedback. I am glad that Carolina and the rest of the Advantage Chevrolet of Hodgkins service team were able to repair your car to your standards. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2022

Very professional and courteous did the work in the estimated time without delay. Did not pressure me. More

by BENJMOLENDA
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2022

Excellent customer service! It was a great idea to record the service, now I can see what my car needs. More

by migue728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cederblad
Dec 28, 2022 -

Advantage Chevrolet of Hodgkins responded

I am so glad your recent service visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2022

Cynthia Tena did a great job making sure my vehicle was repaired while I waited! Thank you! More

by kgh1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CYNTHIA TENA
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2022

Absolutely love going to this dealer for service! Waiting time easy get to go to all the local stores! More

by Liz0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2022

People are very helpful and they do a great job and workers are friendly will continue to bring my car More

by lloydflowers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik, Mike Heeney
Dec 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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