Advantage Chevrolet of Hodgkins - Service Center

Service was great! Owen was so polite and explained it would take longer due to the amount of cars being serviced that day! Completely understandable. Owen was so polite and explained it would take longer due to the amount of cars being serviced that day! Completely understandable. More

Dealership/Service Dept. Rep lacked basic knowledge of automobiles. Rude interaction when dropping the car off. Rude phone call from service rep. Rude experience when pick Rep lacked basic knowledge of automobiles. Rude interaction when dropping the car off. Rude phone call from service rep. Rude experience when picking the car up. This is my local Chevy dealer and I will never bring my car there again. More

I have been coming to this dealership for several years and have always received good services and a good price. I never have to wait to long to get my services done unless specified ahead of time. Nice and have always received good services and a good price. I never have to wait to long to get my services done unless specified ahead of time. Nice clean place and nice personnel too! Unfortunately, I do not remember the name of my service guy but, he was great!! More

Joslynn Keys is excellent, 3rd car we've purchased or leased from her in the last few years. Service was slow for just an oil change, tire rotation, new wipers and inspection. I was there for over 2 ho leased from her in the last few years. Service was slow for just an oil change, tire rotation, new wipers and inspection. I was there for over 2 hours first thing the morning (7am) during a regular work week. I was not downplaying what the mechanics were doing or how long it was taking. It just seemed unusually long. Like always, sales department is always excellent, service is so/so. More

Excellent customer service will definitely be coming back and will refer others to this dealership. and will refer others to this dealership. More

Excellent customer service. Staff is knowledgeable, great communication throughout the process and they go above and beyond Staff is knowledgeable, great communication throughout the process and they go above and beyond More

Everyone was very accommodating, respectful, and a pleasure to deal with. The process went very smooth and they addressed all my concerns. pleasure to deal with. The process went very smooth and they addressed all my concerns. More

Very friendly and helpful just the wait time is extremely long , wish it could of went faster is my only complaint extremely long , wish it could of went faster is my only complaint More

Service ppl don't acknowledge you so you stand around until they finally notice you. until they finally notice you. More

Had an appointment for an oil change and it took 3 1/2 hours before I got out of there and didn't even get my truck washed because it would have taken another half hour. hours before I got out of there and didn't even get my truck washed because it would have taken another half hour. More