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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,003 Reviews

2,003 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 11, 2023

The manager and the sales person were very unwilling when closing my purchase. I even told them to change their attitude or return my deposit. More

by ardhiyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel and Manager of the day Friday.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 11, 2023

Love this place! Everyone is fabulous!!! Owen was very professional and courteous. I was late but he was able to put my car in for service. More

by nmag10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 11, 2023

Customer service is excellent cashier was completely beautiful. Service was completely satisfying and I was in and out More

by apachegirl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 09, 2023

Excellent Customer Service and Great Service overall, Advantage Chevrolet in Countryside, Il. always go over and beyond whenever I drop in whether I have an appointment or not and Joshua makes sure I am More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 09, 2023

The rep was great. He was very courteous. Loved the video of the MPV check. I loved that it was affordable and didn't take my whole day. More

by Sabrina.douglas30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review, Sabrina! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 09, 2023

Sales person, sales manager, and finance manager were all great! I have bought many vehicles from Andrew amd will keep coming back! More

by Sebastian Piet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rekstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fitzpatrick
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Sebastian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 09, 2023

My experience with the Service Department was great. Owen was very courteous, answered all my questions and kept me informed during my wait. Also, I was impressed by the Cashier, as she came out and o More

by LCYOUNG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 07, 2023

I had a very good expierence thistime in ypir service dept. my advisor Patrick was very polite and courtous. I was only waiting about an hour. More

by jrjohnson4707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 10, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 06, 2023

The Service was great, and my salesperson was OUTSTANDING the young man that took care of my finance was also great. More

by GLENDAFINNER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I am glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 06, 2023

Took over 90 minutes just for a recall to be done on the wiper blades. More

by JENBOB4330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Advantage Chevrolet of Hodgkins responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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