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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,006 Reviews

2,006 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 20, 2023

Very thoughtful and pleasant staff nice loaner vehicle. Took a little longer than I hoped More

by jew1886
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name. I don’t see it here. Service department
Jan 21, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Jan 21, 2023 -

jew1886 responded

Sure thing. I need to bring the truck back. The problem was not fixed. I know it’s a ruff problem to fix when it’s so intermittent ( only happens when vehicle is cold). Thanks John

January 19, 2023

I had no problems with my 1st oil change. and I would like the rear park assist enabled when the part is available. More

by bsimon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. I am pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2023

I love ms Julia she was very very helpful she is awesome the best every Service that I ever had in the world More

by Eugeniaj294@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick he was awesome as well
Jan 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2023

Service was great, the timing was good as well and costumer service representative was very nice and explained everything well. More

by villarrealsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Advantage Chevrolet of Hodgkins responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2023

Great service, car done quickly, service advisor did a great job. Very professional and accomodating More

by badlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything our service advisor does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 16, 2023

Was a great experience. Staff was great I would go back again in the future More

by momofmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik, Mark Rudolph, Mike Heeney
Jan 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I am happy to hear that you had a positive experience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 16, 2023

It was a great experience, I would definitely go back with no hesitation at all More

by jervonhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 16, 2023

Best customer service from purchasing a vehicle to service department, Joslynn Keys & Dennis Riley are the best. More

by nanag4lyfe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 15, 2023

So far I have not been dissatisfied with any services that I received at Advantage Chevrolet More

by JACKSON.F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 13, 2023

I waited 5 hours for oil change and stud replacement on the passenger side due to tech damaging car. None of the fluids were checked. The washer fluid light came on after I left the service center. I decli More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Pavlik
Jan 17, 2023 -

Advantage Chevrolet of Hodgkins responded

Sid, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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