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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,059 Reviews

2,059 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 24, 2023

Great attention with my request for new key fob. Parts and service were in sync getting the job done. More

by bml052507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in parts, Cynthia Tena
Mar 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 23, 2023

Approximately $300 in parts and $1400 in service fees. For a < 3 hour job? Ridiculous. More

by JUNKEMAIL8541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
Mar 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 23, 2023

Great service! I will keep bringing my car to your servicing dept. Great job again! More

by MARTYHEFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 23, 2023

Patryk Wyrazik was able to answer all of my questions that I had about the service on my car.. More

by THOMASWIATRAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 22, 2023

Great service advisers, quick service on vehicle, The location service waiting area is very clean and well lit. More

by CCORTEZ105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isamar Diaz
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 22, 2023

Thanks to the team for honoring the repair of my sunroof 2 days after I purchased a used Chevy Equinox. It worked the day of the test drive and then suddenly it didn't. I was ready to return the car. I was More

by ebersold.jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Grenfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2023

Asked for a service and the attendant did not subscribe it. Was not happy at all. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isamar Diaz
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Jeff, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 21, 2023

Quick, efficient and professional from start to finish. This has been my go-to dealership for a couple of decades now and I’m just as satisfied as I was at the beginning. More

by IrishRush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 20, 2023

Big shoutout to Juan Martinez and Dennis Reilly for making my mom and dad’s truck buying experience a good one. This is their second time purchasing a vehicle from here and they love it. They will be g More

by jorge4127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez and Dennis Reilly
Mar 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 19, 2023

As always, I had very good service. Carolina was great. She was efficient, courteous and very knowledgeable. It’s always a pleasure, as a customer, to be treated with respect and dig More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Al, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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