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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,917 Reviews

1,917 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 01, 2022

Advantage Chevy in Hodgkins is a great dealership. They have great servicing. I would recommend to friends! More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 30, 2022

As always I received great service at Advantage Chevrolet. The service tech was very informative and did a great job. More

by bella9642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 30, 2022

Was there for a oil change they dragged 4 hours and when wash the workers were acting the fool More

by ferminrodriguez615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Harskey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 30, 2022

Over two hours for an oil change then I received some attitude when I asked for update! More

by MALA_HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2022

I pulled in with a service engine light that read “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top quality service and I am ecstatic to hear that your experience reflected this dedication! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2022

Need more than 15 words to describe poor Parts center Called no parts ordered or scheduled to deliver 1/2 order for parts arrived 11-16-22 Other half still not available 11-29-22 day Order first p More

by pmdinardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service personal seemed good
Dec 01, 2022 -

Advantage Chevrolet of Hodgkins responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 26, 2022

My car was only supposed to been inspected and I only should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for More

by yvonnebooski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who it was everyone doesn’t have a picture
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 25, 2022

I scheduled the work with Cynthia Tena, service consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to More

by ladylock9545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2022

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi More

by Tmoe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2022

Prompt and courteous personel who did a great job. I will take it back for the next maintenance job. More

by lgaona853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Nov 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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