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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,917 Reviews

1,917 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 05, 2022

Great experience with customer friendly staff. Did a great job on all the accessories installed. Thanks More

by aramism
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 05, 2022

Made an appoint for an oil change and I have to wait 3 hours. Why make an appointment if I’m going to waste my whole morning. More

by kguitron5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel Duran
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Visit did not feel welcoming. Customer service rep seemed uninterested to help the moment I refused to any upsell. My visit was for a simple oil change and was told to wait 2 hour More

by jquintana22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Even though I had an appointment, I had to wait an hour and 1/2 for an oil change and tire rotation. I wanted a car wash but that would have taken another 1/2 hour. What good is having an appointment? More

by vailnico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't rate this because no one ever gave me a name.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

The very best in sales and service for all your new and used. car needs More

by RICHK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Martinez 5 star
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Purchased new tires one year ago from dealer. Two months ago, both front tires (with 9,000 miles on them) started to lose air. Brought car to dealer to have tires serviced/inspected and was told More

by ltw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 03, 2022

As always I was very impressed with the service hays off to the staff. Keep i up the good work. More

by nick a.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty, Nick. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 02, 2022

Christal and her dad alongside Mike Armstrong and all the staff make the dealership the best in the Midwest. It is these people on the front line that make the dealership and their commitment to custome More

by r_urbanski
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik
Dec 05, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 02, 2022

Great speedy service . . easy in and staff kept me updated and prompt when vehicle was ready More

by micmore2374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 05, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 01, 2022

The service was good and everyone was so courteous. Mr. Suarez helped me to my car and helped with my walker which was much appreciated. More

by BabsE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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