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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,917 Reviews

1,917 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 15, 2022

Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit More

by leanderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
Dec 16, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 12, 2022

Very pleased with the service i received. Oil change,rotation of tires,installation of control module for heated front seats. More

by kjs121758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Dec 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this great review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 12, 2022

Great staff very quick response time and got my car fixed fast. Definitely will come back! More

by H.DEJESUS_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing about your visit with us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 09, 2022

Unprofessional, they don’t know how to please their customers. They’re careless with your vehicle and waste your time. More

by jro_1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and we would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2022

recall app owen suarez very helpful and patient impressed with attention to detail thank you More

by HOLDMAN11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2022

Very good no problems. Everything that I asked about was fixed. I love the 1957 Chevy Bellaire in the showroom. More

by beverlymy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 07, 2022

Worst experience ever never again supposedly bank lost contract waste of time and never got acknowledged by the finance manager who screw up More

by aj101310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Reily
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 07, 2022

Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

andiran6 responded

The communication was amazing.

December 07, 2022

Over 2 hours for oil change and tire rotation. Then I was informed the job was complete. After paying and told I was good to go, I discovered the tire rotation was not performed even though I was More

by ddanimal99
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None by name
Dec 09, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 06, 2022

They were courteous a nice. The video service that they show for what’s going on under your car is a very nice understand what’s going on under your car. More

by edwardsveronica83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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