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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,127 Reviews

2,127 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 21, 2025

I Absolutely Love Advantage Chevrolet and it's Staff Members, They're All Super Friendly, Professional,Caring Individuals who go over and beyond to get their jobs done, I have Never had a bad experience More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
Jan 23, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that our team at Advantage Chevrolet of Hodgkins has consistently provided you with excellent service. It's our goal to ensure every customer feels valued and satisfied. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

January 20, 2025

The total cost was ridiculous and I will never come back their again for nothing. A starter job should have never costed $823.00 that's ridiculous and don't make any sense. So thank you but I won't be retur More

by ZARIAHGAINES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I understand your concerns regarding the cost of the starter job. We at Advantage Chevrolet of Hodgkins strive to provide transparent pricing and quality service. If you'd like to discuss this further or explore possible resolutions, please feel free to reach out to me directly. Your satisfaction is important to us, and we appreciate your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 18, 2025

Work was done promptly and correctly. Carolina was pleasant and helpful as she always is. More

by POLFUSEDJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that the work was done promptly and to your satisfaction. It's great to know that Carolina has been helpful and pleasant during your visits. We appreciate your feedback and look forward to serving you again at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 18, 2025

Denise was great, Carolina is a real credit to your company, my car had problems, but they fixed them all and it was great, I have no complaints.I was an Apt Maintenance Super for 45 years and customer More

by pspillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you! We truly appreciate your kind words and are thrilled to hear about your positive experience with Carolina, Denise and our service team at Advantage Chevrolet of Hodgkins. It's great to know we were able to address the issues with your car to your satisfaction. Customer service is indeed our priority, and it's wonderful to hear your feedback. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 17, 2025

We, the car I currently have and the previous two I purchased from Advantage. The service has always met my needs and requirements. More

by mendozamrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience! We're thrilled to hear that your service at Advantage Chevrolet of Hodgkins has consistently met your needs and that you’ve purchased multiple vehicles from us. We truly appreciate your loyalty and look forward to assisting you again in the future. If you have any questions or need further assistance, don’t hesitate to reach out! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 17, 2025

Very professional, would definitely recommend, very helpful.. this is why I continue to return here More

by jasonkiedaisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your support and are glad to hear that you find Advantage Chevrolet of Hodgkins to be helpful and professional. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

January 17, 2025

Straight forward service. Lounge area is comfortable. Like the available snacks and coffee. Service ppl are professional. More

by aztlan1978
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I’m glad to hear that you enjoyed the comfortable lounge area and the amenities we provide at Advantage Chevrolet of Hodgkins. We take pride in our professional service team and appreciate your feedback. We look forward to welcoming you back on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2025

Owen Suarez is amazing with his Customer Services Skills. He was very pleasant respectful and friendly. He explained the whole process and was patient with me with my questions. I cant say the same about the More

by MARIA_CARDENAS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I'm glad to hear that Owen provided you with amazing customer service and was able to assist you patiently. Your feedback about the wait time and the demeanor of other employees is important, and I appreciate you bringing it to my attention. I strive for a welcoming environment at Advantage Chevrolet of Hodgkins and I am continuously working to improve our service. I hope to see you again soon for a more efficient visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2025

Horrible and wasted my time! Had to bother the GM on off day. Worst service from the shift manager More

by f.sims09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hurtado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your frustration with the experience you had at Advantage Chevrolet of Hodgkins. We appreciate you bringing this to our attention and would like the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 15, 2025

I was greeted by Patryk when I arrived and, based on my request, he was very clear in showing me not only what was to be done, but also, how much the service(s) would cost. The wait time was what I expecte More

by sgkohs245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience! I'm thrilled to hear that Patryk provided you with clear communication and excellent service during your visit to Advantage Chevrolet of Hodgkins. It’s wonderful to know that your overall experience was positive. I appreciate your feedback and look forward to seeing you again for your future needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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