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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,056 Reviews

2,056 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 24, 2023

I was quoted the repairs would take approximately 1 1/2 hours. the work took over 3 hours. My vehicle was returned to me filthy. There were large bird droppings on the vehicle from wherever they parked it. More

by mpwbaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia Tena
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 26, 2023 -

mpwbaw responded

I was offered a free car wash the next time I would be in the area. Should not have had to wash my car after I picked up my car in the first place. Besides how long would I have to wait to have my car washed anyways? Not worth the hassle of dropping my car off and waiting till they got around to washing it. No thanks.

May 24, 2023

Waiting too long for repair. Service person didn’t give update regarding delay. Had to question myself about what was taking so long. More

by jpierce125
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Tena
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2023

Thank you for your service and our car was taken care of for our oil~change & tire rotation. More

by Sandy040709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Sandy, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 24, 2023

Carolina is always helpful and pleasant. She even noticed a few light scratches on my car and gave me the name of someone who could fix them if I wanted. More

by g.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 18, 2023

Very happy with my experience would recommend to all my friends and family completely satisfied More

by kscottlaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The service was great there. The people were very nice kept me updated on everything that was going on with my car and let me know how long it would be before it was finished. More

by ELROYPERKIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Great experience! Very close attention to the car and updates and texts were great! Waiting area was also comfortable. More

by joe.urani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

I brought my vehicle in for a transmission issue and it was repaired it took a while but they provided me with a loaner. So I was satisfied with the service that was provided More

by soliver66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

The best service I ever had when it comes to me as a person in my Camaro ! More

by ycjmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
May 10, 2023

Awesome service, repaired in a speedy fashion, carolina kept me informed on the status of the service. Great job! More

by mrsmash10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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