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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,917 Reviews

1,917 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 13, 2023

I waited 5 hours for oil change and stud replacement on the passenger side due to tech damaging car. None of the fluids were checked. The washer fluid light came on after I left the service center. I decli More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Pavlik
Jan 17, 2023 -

Advantage Chevrolet of Hodgkins responded

Sid, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 12, 2023

When I stopped in they were very professional, thorough and prompt in their service they provided. More

by PAR10414@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know person name.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 11, 2023

Went here for service for a check engine light came out with a check engine light nearly $3k later. Scammed! More

by JAERON.MICKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 11, 2023

I can truly appreciate that they not only read these reviews but act on them. John diligently reached out to help me after the sale was done and made sure that I could have a few positive memories of m More

by cnmc5
Recommend Dealer
Yes
Employees Worked With
John Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 11, 2023

The manager and the sales person were very unwilling when closing my purchase. I even told them to change their attitude or return my deposit. More

by ardhiyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel and Manager of the day Friday.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 11, 2023

Customer service is excellent cashier was completely beautiful. Service was completely satisfying and I was in and out More

by apachegirl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 11, 2023

Love this place! Everyone is fabulous!!! Owen was very professional and courteous. I was late but he was able to put my car in for service. More

by nmag10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha
Jan 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 09, 2023

My experience with the Service Department was great. Owen was very courteous, answered all my questions and kept me informed during my wait. Also, I was impressed by the Cashier, as she came out and o More

by LCYOUNG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 09, 2023

The rep was great. He was very courteous. Loved the video of the MPV check. I loved that it was affordable and didn't take my whole day. More

by Sabrina.douglas30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review, Sabrina! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 09, 2023

Excellent Customer Service and Great Service overall, Advantage Chevrolet in Countryside, Il. always go over and beyond whenever I drop in whether I have an appointment or not and Joshua makes sure I am More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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