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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 13, 2023

My experience with an oil change at this dealership was stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seem More

by Romayne_Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad
Jun 15, 2023 -

Advantage Chevrolet of Hodgkins responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 12, 2023

Friendly professional people clean pretty quick service and was able to get me in same day as call More

by dsbsbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 11, 2023

I truly appreciate all the hard work that everyone at Advantage Chevrolet put into assisting me whenever I'm at the dealership. I never leave feeling as if all of my questions weren't answered, or needs More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 10, 2023

Great service and thorough. Everyone was very polite, including the shuttle driver. Thank you so much. More

by bkanzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Grant
Jun 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 09, 2023

Repair costs are absolutely ridiculous. $330 to change a headlight? $1,100 for brakes and fluid? More

by jcalace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not apply
Jun 12, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2023

Excellent Service. The part was ordered on Monday and was installed on Wednesday. I was in and out in 40 minutes👍🏽💯 More

by mzmyra49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Advantage Chevrolet of Hodgkins responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2023

The staff at advantage Chevrolet are great, very caring and respectful and thorough I don't have a single complaint More

by mrewalker23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz
Jun 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 07, 2023

I had a great experience with the service department. Everything was fixed per the recommendations made by my service advisor. More

by mcampbell941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 07, 2023

Muy amable te explican todo lo que necesita tu carro . .un ambiente muy agradable para esperar y tienes ayuda en tu idioma More

by Mendez Africa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 07, 2023

Everyone at the dealership is friendly. When I bring my vehicle in for service Carolina and Felipe are very courteous and respectful. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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