Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Excellent service Although I thought the price was a little high for replacing a valve. little high for replacing a valve. More
I had an scheduled appointment and it still took just about 3 hours to get and oil change. about 3 hours to get and oil change. More
Great customer service. Service to car was good 👍 and car was washed and very clean. Service to car was good 👍 and car was washed and very clean. More
Overall a good experience, Joslynn was great to work with! The only disappointment was that we ordered a car from the factory and not all of the components were installed when we picked up. I wish the with! The only disappointment was that we ordered a car from the factory and not all of the components were installed when we picked up. I wish the team had done a better check of what we ordered vs. what was there before we came to pick up. Now we have to go back to finish the install, which is disappointing. I feel like it was a rush to just get us the car, but no one did the checklist before we got there. More
They always show me good customer service . I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. I feel like they are family Felipe,Carlonia and Julia. Keep up the good work you are the best.. More
I was pleased with the service of my vehicle, However, while my vehicle was being serviced, money was taken from the arm rest in my car. while my vehicle was being serviced, money was taken from the arm rest in my car. More
I am grateful to have such a friendly and reliable dealership so close to home. dealership so close to home. More
First off I usually go to this dealership figuring I would be taken care of since I bought my vehicle here. But the past two times when I perviously had a check engine light on and was charged $220 for would be taken care of since I bought my vehicle here. But the past two times when I perviously had a check engine light on and was charged $220 for a part on my battery that was damaged by rodents which I should of asked to see it. I've owned 5 cars and never had rodent issues before so chalk that up to my fault for not asking Ms. Martinez. Now this past Friday I go for a simple oil change with tire rotation and I asked for the tires to be balanced. Before stuff was cheap for service now everything is more expensive I know the excuse everything is going on but for the same price your charging I rather give my money to a shop down the street that is not a dealership. I feel like I'm just a number and not valued as a customer anymore. Also wasting almost three hours on my day off mind you for a oil change and alignment is ridiculous by any means. I will not be returning for any services unless it's something major even then might look around for another shop. Looking at the prices I was charged close to $250 in labor, $25 shop fee, and close to $70 for parts (Oil & filter. Makes you wonder why people don't trust dealership service departments anymore. Finally your service porter left the paper mat in my vehicle all dirty from when he was done washing it. Which isn't the first time my car is a mess from your service department. More
Great buy on a 2020 Sierra but only one beat up key fob for an expensive truck. for an expensive truck. More