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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,917 Reviews

1,917 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 01, 2023

During a routine oil change they discovered an oil leak and recommended a diagnostic to determine the cause for $180. After I investigated, I discovered my vehicle was still covered under factory warranty More

by christophermartinez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 31, 2023

Nice people to work with nice place to take my car for services with the working crew. More

by w_odum@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2023

Great employees. They care about my service. Regular minders. Follow ups are appreciated. I appreciate the shuttle More

by GERARDOA5799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2023

I really like the service done on my truck and all the check points, very happy More

by ART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isamar Diaz, Cynthia Tena
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 30, 2023

Steve G, Mike and Dennis were all a pleasure to work with. I would recommend Advantage Chevrolet to all of my friends and family More

by scott@brighthouse-Lighting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis in Finance, Eric Morgenstern in IT!!
Feb 02, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 26, 2023

Quick professional service always helps you get what your car really needs great fast service More

by latishajackson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney, Tom Cederblad
Jan 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that I earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 26, 2023

I was told the unit was ready for pick and after spending 550.00 dollars the check engine light was still on . I didnt even make it out of the parking lot and went back in and the serivce writer said maybe t More

by JOHN.STANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Advantage Chevrolet of Hodgkins responded

John, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 25, 2023

Great dealership to work with ppl are very helpful and nice really enjoyed my experience with them More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Grimaldo, Isamar Diaz
Jan 27, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! I am happy to hear about your positive experience at Advantage Chevrolet of Hodgkins, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 22, 2023

The person who helped me was very helpful and phoned me about my car's issue quickly. He was great and i would go to him again when my car has problems. More

by JD332068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 21, 2023

They took care of everything. They also did the work in a short period of time. The truck dept. Chris did a great job. More

by brown5721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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