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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,054 Reviews

2,054 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 01, 2023

Dealership is pretty bad with the service. My truck had broken down 3 times. They say they will call on a certain day and don’t. More

by danielle.robinson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 29, 2023

he was very good and polite and honest clean cut good maners nice guy and Polish More

by thomas.rybarczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 29, 2023

service is amazing, staff is very friendly, you can relax knowing your vehicle is in good hands More

by ecuamex75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
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Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 29, 2023

Pleasant, helpful service workers. Got the work done in less than the time originally set. More

by TIBERIRS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Did not know their names
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Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 28, 2023

Very good dealership. Friendly people and a positive attitude about the whole experience. Will definitely be coming back again. More

by BONNYLADWHISTLER
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 28, 2023

Carolina was great! She took care of me well. She listened to my concerns and communicated any issues or problems. Both were resolved during my visit. More

by KARA.WILLIAMS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 27, 2023

CAROLINA is a very professional employee. She kept me updated on my service and was prompt in getting the job done. Thank you very much. More

by Dquinlan18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juste Jakimaviciute
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Grimaldo
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Jun 29, 2023 -

Advantage Chevrolet of Hodgkins responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 27, 2023

I like the service all around, and the people At the service department I’m very happy More

by anamhdez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Grimaldo
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Jun 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 26, 2023

I have bought at least three new cars from Advantage Chevrolet and have been satisfied with service. More

by casperp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
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Jun 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 26, 2023

Very friendly service at service center . Advantage service can always fit my appointment in to meet my busy schedule!! Will return! More

by Amy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Amy, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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